We visited four other dealers in Winchester, VA as well as communicated with a few out of the area via Internet. We encountered every type of sales person from the super pushy, over eager "Let's make a Deal" guy and the "hey we got cars what can we put you in today" type, and the very informative professional who wanted to build a long term relationship between he and us and his dealership.
We looked at a few different manufacturers and makes of crossover SUVs, which had a few different price points. We chose the Honda CRV-EX which was at the higher end of our pricing comfort. We chose it because it was well made, had a few nice standard features which we liked.
however, the real reason we bought at Miler Honda was our sales person George Waymack. George is a good guy. He knows his business, , and his merchandise. From the beginning, George was very personable, and took the time to learn a bit about my wife, myself and our needs as a family for the vehicle. He took the time to review the different models of the CRV and the differences between them. When he accompanied us for the test drive, while he was informative as to what the vehicle had to offer, and how we could operate it effectively. What we truly enjoyed was George's company for the trip. It was truly a pleasant experience. George allowed us to to enjoy the ride of the vehicle, pointing out some of the nicer aspects of the CRV occasionally. Mostly we talked about families and vacations, and life in Winchester. George let our experience make our minds up.
We were in the market for the vehicle because an accident destroyed our former SUV. We had to wait to hear from our insurance company regarding the settlement before we could actually make the purchase. While we were waiting to hear about that, we kept getting calls from a few of het other sales people looking to "make the deal today". We did hear from George who wanted to see if we had any more questions and to see if we had heard from the insurance company.
When we did get the settlement, we went right over to see George. We felt most comfortable with him and he really made us comfortable with Miller Honda as a place we could do do good business and establish a good relationship with. We once again reviewed the vehicle and then established what options we needed to have. The negotiation over the final price established a deal I think both we and the dealership were happy with. George obtained the car in the color we wanted and had the options we needed already installed when we arrived to do the paperwork and receive the car a couple days later. Going through the credit process is usually such a pain, however, we filled out a basic application on line with Miller and had the process under way before we arrived. We were treated very well at Miller during our time there filling out the paperwork. Everyone from Sheila the sales manager to Page who handled our paperwork went out of their way to make us comfortable, and to have the process as easy as possible. Every single person we encountered at Miller including the general manager Darrin, were the finest professionals we'v encountered in quite a while.
I highly recommend you go to Miller Honda when you need a vehicle. You'll b treated as good as i was. I saw a lot of people there in our time with George, and everyone was treated in the best way possible. I've been in sales a long time, and I've been a sales triainer for many years. I appreciate a great sales person who is proud of their company and assured of their quality. I was impressed with Miller Honda, and greatly impressed by George. Go see him! you'll be glad you did.
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