Miller Nissan

Reason for Visit: Service

I recommend this dealer: No

My Review of Miller Nissan:
I was "offered" the Shuttle after leaving my car for service. I waited over 45 minutes for the courtesy shuttle, which wasn't a problem. I returned to the Service Manager, inquired; and witnessed him apprise the alternate driver that "upon return of the shuttle, this gentleman is waiting."
The shuttle returned in 5 minutes. I witnessed the alternate driver tell primary driver while pointing towards me that I was waiting for a ride. Words were exchanged and both drivers walked to the curb and stood for another 10 minutes before I again returned to the Service Manager and asked if the shuttle was running. He walked over to the two drivers and again pointed out that I was waiting for a ride. The primary driver then took the keys out of his pocket and handed them to the alternate driver. He then proceeded back over to the curb and "stared me down." I honestly have no idea why I received that treatment. I have always been extremely patient and courteous with Miller Nissan, even through their numerous mistakes over 8 years. Never dickered with price whether at purchase or during service intervals. Thanks for rating. This will definitely be followed up at the Dealership.

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