Milnes Chevrolet Inc. - Service Center

1900 S Cedar St , Imlay City, MI 48444

5 Lifetime Reviews for this Service CenterWrite a Review

  • Customer Service:

  • Quality of Work:

  • Friendliness:

  • Overall Experience:

  • Pricing:

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"I took my Trail Blazer in for a recall while it was at..."

gen79
2/13/2014 12:15:33 PM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
John Service Manager
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    N/A
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Milnes Chevrolet Inc.:

I took my Trail Blazer in for a recall while it was at the dealership my cargo cover came up missing and my battery was switched out for an older battery. When I contacted the dealership and talked to the service manager John about what had happened he refused to make things right and told me he was done with me. When I bought the Trail Blazer from Milnes they were great but be very cautious if you use the Service Department. To say the least I am very unhappy with my experience and the outcome and I will continue to share my experience so other people won't be taken advantage of like I was.

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"Problem was: car battery would goo dead in one to two..."

crankshaft53
7/17/2013 12:45:43 PM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
Bruce Milnes
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Milnes Chevrolet Inc.:

Problem was: car battery would goo dead in one to two weeks time.
service answer: car not driven enough
spoke to owner: (Bruce Milnes) he talked to service and went back to office not one word said.
... not driven enough.... Bull

Bruce should have at the very least, come back to talk to customer.
After multiple attempts (each time service wants you to leave car dead and call tow truck) can not find anything wrong.. that is NOT the customers fault.
Can not fix problem... can not talk to customer..(NOT a good place to do business).

my truck sits for months at a time, and will start.

..(NOT a good place to do business).

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"My experience with the service department has been..."

PattiAnn40
11/20/2012 1:55:42 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Milnes Chevrolet Inc.:

My experience with the service department has been excellent. They are very friendly, up front, and they provided great quality of work. In comparison to other dealerships, Milnes in Imlay City is top notch. The cost for the repairs I needed seemed high, but Jason Delicata seemed honest in his estimate and did what he could to control the cost, which was greatly appreciated.
I would still have my vehicle serviced by their department, but the distance is a bit inconvenient since I moved.

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"I was hit by a deer and had a Check Engine Light on. ..."

MCStemm
9/17/2010 8:35:59 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
3
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Milnes Chevrolet Inc.:

I was hit by a deer and had a Check Engine Light on.

I went to Milnes because of the reputation of one Body Shop Techs and was pleasantly surprised by the entire experience. The Body Shop was professional and attentive, and the work was more than exceptional. The Technician not only completed the necessary work, but little extras to make the car look great. His reputation is well deserved.

The Body Shop Manager also coordinated my service needs with the Service Coordinator whom I had dealt with at a closed local dealership and his reputation is also excellent.

The experience was great and I will return with no hesitation and recommend Milnes Chevrolet to all.

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"The service here is and has been excellent for several..."

ehargr01
1/6/2010 10:22:06 PM

Reason For Visit: Service
I Recommend This Service Center: Yes
Employee(s) Dealt With:
Jason Delicata
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Milnes Chevrolet Inc.:

The service here is and has been excellent for several years. The dealership has serviced our cars and the cars of most of our children. The service has been accurrate everytime with good suggestions for service to prevent future problems such as tires that need replacement.

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Milnes Chevrolet Inc. - Service Center