Mini Of Sterling

Reason for Visit: Service

I recommend this dealer: No

My Review of Mini Of Sterling:
Have had a terrible experience wiith the service department. My car was kept by the service department for nearly 10 days for a problem with the electrical system I could not get updates and it was very difficult to get through to anybody in the service department. I wish I never have to deal with the service department of Mini of Sterling. I have to take my car in for a regular service and I am dreading the prospect!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mini Of Sterling:
Reviewed many articles and sites for the MINI COOPER; traveled to Sterling, Va and found MINI of STERLING part of BMW of STERLING. After discussing opitions;ideas and a test drive purchased a MINI in April 2003. They have replaced a wheel that was damaged on delivery and I have received excellent service the times I have had to take my MINI in for service. I am going again soon to have regular service done and I expect the same service. They have an excellent waiting area and the car is nicely washed upon return. I have recommended this dealership fo friends and co-workers. Bill Cason is an excellent MA and will work along with you, even through they seemed to to swamped with clients. After having my MINI COOPER for 1 year I understand why. LET'S MOTOR......

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