Mohawk Honda
East Glenville, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was very helpful, kind and professional. A wonderful experience. Very efficient. Will be a repeat customer and will recommend this salesperson and dealership. A wonderful experience. Very efficient. Will be a repeat customer and will recommend this salesperson and dealership. More
Scott was amazing! He helped us every step of the way and made the entire process so easy. Thank you!! He helped us every step of the way and made the entire process so easy. Thank you!! More
I made an appt to test drive a car and they didn’t bother to check to see if it was sold. Then they offer an alternative car that (after filling out all the paperwork) turns out was already sold. Then they f to check to see if it was sold. Then they offer an alternative car that (after filling out all the paperwork) turns out was already sold. Then they find another car that was more money to sell me. Could be all bad luck but felt like manipulation. Then, the sales manager comes back for 30 seconds throws a bunch of numbers at me and rushes off (no chance to haggle there). I was already there for 3 hours at this point. They kept blaming my wait on a “new system”. Then, when I pick up my car I get the hard sell on a warranty. They never said it was an extra 5 grand! You expect a certain amount of manipulation when buying a car but the whole experience was frustrating. Either way, i would not recommend dealing with them. I was contacted by Lindsey Harden who graciously listened to my whole story and made no excuses for what happened. She took responsibility and I believe that although she cannot change the past- she can use feedback like mine to help others going forward. I’m upping my rating to 3 stars based on her alone and recommend that if you get into a situation like mine- ask for Lindsey. More
I purchased a Honda with 4k miles from a distant dealer for thousands less than Mohawk, it comes with a transferable warranty. After two days of ownership I noticed a few droplets of water coming down the for thousands less than Mohawk, it comes with a transferable warranty. After two days of ownership I noticed a few droplets of water coming down the inside of the windshield. Took it Mohawk since they had appointments available and it should be covered by warranty, right? No….”tech used a scope camera to determine the windshield is not sealed properly. Advise customer to go back to selling dealer to figure out what they can do for the customer.” So I guess warranties aren’t what they used to be and the if we are not sure of the history of a vehicle or you didn’t buy it here the customer is always wrong. After a week of back and forth I was reimbursed by my original dealer and will be taking it to a local auto glass shop at their cost where it can be fixed in 24hrs. $337.32 later this is what my vehicle looked like when I picked it up! I couldn’t believe it and just left. They couldn’t even be bothered put the A pillar trim back together! Don’t go to Mohawk Honda they go out of their way to screw you! More
This is either my six or seventh car being bought at Mohawk Honda. The sales and service representatives have always been straightforward and honest. Would highly recommend this dealership to anyone tha Mohawk Honda. The sales and service representatives have always been straightforward and honest. Would highly recommend this dealership to anyone that’s looking for a car, SUV or van. More
Everyone was very friendly and helpful. Our salesperson Chris Beckroft was great! No pressure sale. Josh was so helpful to explain everything about our new car. You have a great team! Our salesperson Chris Beckroft was great! No pressure sale. Josh was so helpful to explain everything about our new car. You have a great team! More
Mowhawk Honda is the best dealership I’ve ever been to. The staff is absolutely amazing! The staff is absolutely amazing! More
Matt and Sondra were awesome to work with and made the buying experience a very smooth process! Highly recommend. buying experience a very smooth process! Highly recommend. More
The employees are friendly and courteous. If I had a question they made sure I had an answer. The whole process was reassuring. If I had a question they made sure I had an answer. The whole process was reassuring. More
A nice experience all around, from picking a car to taking delivery. All staff were friendly and helpful. taking delivery. All staff were friendly and helpful. More