Monroeville Mazda Kia

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Monroeville Mazda Kia:
I was driving down business route 22 looking for a convertible at a few different car lots. I was fortunate enough to find a 2007 Pontiac G6 hard top convertible with less than 12,000 miles on it. I pulled up in my old car and was greeted by Emmanuel who gladly showed me the car from top to bottom. I also prefer to take a longer test drive than one might normally take Manny as I call him had no problems with that. When returned from the test drive he gave me a quick tour of the service facility which seemed clean and modern. We then sat down and came to an agreement pretty quickly. I was satisfied with the amount I got for my trade in a 1998 Ford explorer. I do not have perfect credit and they were able to get me a loan at a decent rate. I had a few questions about my car after the sale and Manny was able to get me the answers. Overall my experience there was pleasant and professional I would recommend Manny and Monroeville Kia to anyone looking for a car.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Monroeville Mazda Kia:
The sales strategy is high pressure and misleading. It was a very bad experience. I told the salesman that I wanted a day to think about the purchase and I was told that the price was not available the next day. They mislead me to believe I was getting a good deal when it was the dealer blue book value. During the negotiation, I asked the salesman to return my credit application because I told them I would finance through my bank. He did not return it and stated that they would not inquire into my credit. I later discovered that 6 inquires were made. They promised to replace the dash that was defective with a large bump in the center. After the purchase they went back on their word indicating that it was supposed to be that way, which was not true. This dealer will do whatever it takes to get the sale, including lie.

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