After shopping for a new sedan to go with our new Nissan Murano, both at the same time, we used the Internet, telephone, dealership visits and test drives to ultimately select our new cars.
By the time we settled on which sedan to purchase, all it came down to was the Internet pricing guides, phone calls between dealerships to establish "OTD" (Out The Door" prices for the make, model and trim and color we wanted before it was time to head to Moss Bros. to test drive and then buy our new Toyota Corolla LE Plus.
My opinion is that none of the lead up to our trip to Moss Bros was easy except for the interaction we got on the phone with Mr. Robert Kellogg. After we entered the information on Truecar.com and submitted it to several dealerships, Mr. Kellogg and one of his assistants, I think it was 'Lauren" made calls back and forth to first find the trim and color we wanted and ultimately the OTD price.
Moss. Bros quoted a price that was about $500.00 LESS than what we got from Temecula Toyota, a dealership very close to home.
Our trip to Moss Bros, even in work traffic was worth it.
The entire experience, while long, like just about every other vehicle purchase I have made, was fantastic, from the greeting to the moment we drove off the lot.
I'm sad that I do not remember the last name of the Internet Manager who is called 'Junior' but he was probably the best salesman I've ever had an experience.
He was very knowledgable about what we wanted and extremely friendly and attentive to our needs and wants.
When it came down to pricing, we were quoted a price on the phone of approxametly $18,600.00. When I stated that we were willing to pay no more than $18,700 for the Corolla, after Junior went into the manager's office, Moss Bros. accepted our price.
Since we paid cash for the car, there was no dealing about financing.
When we finally got to the finance manager, we were the last buyers in the dealership. It was a longer than we had hoped for wait, but it was worth it. The F.M. didn't pester us with upgrades we told him up front we weren't interested in and he did a very efficient and friendly job.
When we first decided that we wanted exactly what we wanted, seeking it out, pricing it out, and being able to drive off the Moss Bros. lot provided my wife Terri and I with an outstanding and remarkable experience.
Moss Bros. representatives stated that they would accept the Trucar.com Internet price, and they did just that!
"Shades" is our brand new 2015 Toyota Corolla LE Plus in the dark gray color and we love it!
We want to thank everyone at Moss Bros. Toyota and Scion for the sedan purchasing experience and of course, we have noting but recommendations to others about researching and then heading over to Moss Bros.
Mark and Teresa Wells, Murrieta, California.
P.S. We had been shopping for two replacement vehicles since last October and neither of have have ever worked for Toyota or have/had any friends or relatives who work for Toyota except for our nephew who delivers parts for Toyota in the South Bay area. We were not prompted or compensated for this review except for the wonderful experience we got from Moss Bros.
I Recommend This Dealer:
J.R.(Junior), Bob Kellogg
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