Read Reviews Moss Robertson Cadillac Mazda

Moss Robertson Cadillac Mazda

Moss Robertson Cadillac Mazda

2355 Browns Bridge Road
Gainesville, Georgia 30504

Sales: (770) 535-2200
Service: (770) 535-2200
Parts: (770) 535-2200

Manufacturers: Cadillac, Mazda

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  • Customer Service:

    5.0

  • Quality of Work:

    5.0

  • Friendliness:

    5.0

  • Overall Experience:

    5.0

  • Pricing:

    4.9

24-Month Rating

based on 83 reviews

5.0

5.0 out of 5

92 lifetime reviews

Moss Robertson Cadillac Mazda

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Certified: Moss Robertson Cadillac Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Moss Robertson Cadillac Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Moss Robertson Cadillac Mazda
We are a locally owned dealership that has been in business for over 30 years. We believe in a customer for life. Customer service is our TOP PRIORITY. If you don't see it on our website or at our dealership, just ask. We have a manager that will find it for you. So if you are shopping for a vehicle, come on over to our dealership. We will make you feel at home. See you soon!

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

Preferred Owner Program Rental Car Service Nearby
Service Hostess Cable TV
After Hours Drop-Off Children's Play Room
Customer Lounge Area Customer Lounge Area
Children's Play Room Drive-In Service
Cable TV Free Coffee
Free Coffee Free Drinks
Free WiFi Free WiFi
Free Drinks Rental Car Service Onsite
Vending Machines Shuttle Service
Pet Friendly Television
Parts Store Vending Machines

Bigred70
6/4/2013 3:11:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PierceSteve Pierce
Don RennerDon Renner

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

Great experience all around.They went out of the way to try and make the deal happen ,very friendly.Would trade with this dealer again!

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sharisautner79
5/30/2013 8:04:38 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PierceSteve Pierce

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Moss Robertson Cadillac Mazda:

Steve worked very hard for us to get the price just right on the car we had selected. The buying experience was easy and enjoyable and this was not the only dealership that we visited.. Steve just really understood the process and was able to work with us and keep us involved every step of the way. Thanks Steve!!

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cejames
5/27/2013 10:51:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John DukeJohn Duke
Nick JonesNick Jones
Marvin MattsonMarvin Mattson

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    N/A

  • Overall Experience:

    N/A

  • Pricing:

    N/A

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

Excellent customer service! So easy and pleasant to work with. Highly recommended! Professional, knowledgeable, friendly. Willing to go the extra mile and make things happen!

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SageVO
5/25/2013 9:44:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick JonesNick Jones

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

I needed a new car and was interested in the Mazda 6. The previous dealership I went to did not give me a very good offer, so I hoped for better from Moss Robertson. And better I received! Nick gave me great info and made sure we got the deal done in my budget for exactly the car I was looking for. Great experience.

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mtbarr9910
5/17/2013 8:42:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PierceSteve Pierce

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

Steve was very knowledgeable, helpful, and a joy to work with. He was very understanding and made the process of choosing between his offer and that of the competition very easy. I would definitely recommend Steve's advice and look forward to working with him in the future.

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tamarama
5/16/2013 10:14:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PierceSteve Pierce

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

Going into dealerships is something I dread. I don't like the games that are normally played. The experience that I had at Moss Robertson I did not expect. I actually enjoyed it. I felt I was treated fairly, I bought a good car at a good price. Thanks Steve and the rest of the crew!

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Alkenimer
5/9/2013 12:40:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PierceSteve Pierce
Don RennerDon Renner

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

My husband and I traded our one owner vehicle in for a used Chrysler at Moss Robertson and had the best experience. We worked mostly with Steve Pierce and he was such a friendly person to work with and seemed to really have our best interest in mind. They were not pushy at all and our new car fits all of our needs perfectly! I would highly recommend this dealer to a car buyer and we will be doing all of our service business with them!

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elljohnson1
5/6/2013 12:33:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John DukeJohn Duke
Judy LittleJudy Little
Steve PierceSteve Pierce
Don RennerDon Renner

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

The dealership and customer service was phenomenal!!! The salesmen and the other gentlemen that helped wirh financing wa exceptional!!!
They always know exactly what to do and say to make you feel welcome and at ease with your sale. They were well informed about different
avenues for financing your vehicle. We could not ask for a better dealership!!! So very PROUD to own our 2nd mazda. (STEVE MAKES A GREAT CUP OF COFFEE) :}
THANKS AGAIN STEVE AND YOUR COMPANY

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brendalcape
5/5/2013 10:51:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marvin MattsonMarvin Mattson
Don RennerDon Renner

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

We bought a new & used car the same day. Marvin was very helpful getting us the price we wanted to pay. He continued to work with the person in charge until the price matched what I wanted to pay.

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Hamlet
4/24/2013 8:50:04 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John DukeJohn Duke
Nick JonesNick Jones

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Moss Robertson Cadillac Mazda:

Every one is most happy to help you get what you need a quickly as possiable. They all go out of their way to do what is needed and are always willing to do more.

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