Motes Buick Pontiac Jeep

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NancyCC
9/2/2005 12:05:07 AM

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Reason for Visit: Service

I recommend this dealer: No

My Review of Motes Buick Pontiac Jeep:
After 4 trips to this dealer for service the A/C in my Grand Cherokee is still not fixed. It took 2 visits for them to diagnose the problem to be a freon leak which required a replacement part. After waiting almost 2 weeks to schedule service to replace the part and spending $700, the A/C quit working the next day. They tell me "o-rings slipped" after installation of the part. Either there was no need for the part or they had no clue how to install it. Caveat Emptor! Let the buyer beware!

Update - after 2 more trips to the dealer to have the o-rings fixed, the A/C quit working AGAIN! They have no clue what they are doing. I am now seeking to get my money back and find a repuatable dealer.

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