Read Reviews Motorworld Honda

Motorworld Honda

Motorworld Honda

150 Motorworld Dr., Suite 4
Wilkes-Barre, Pennsylvania 18703


(888) 867-5899

Motorworld Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 49 reviews

4.6

4.6 out of 5

179 lifetime reviews

Motorworld Honda

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Certified: Motorworld Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Motorworld Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

hilda4
3/25/2012 5:16:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua SalvaterraJoshua Salvaterra
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Honda:

My husband and I came into the dealership to look at the CRV's. We were there a few minutes, when Joshua came out to greet us. From the very beginning, he was extremely personable. He answered any and all questions we had, and told us every detail possible about the vehicle. I had no idea that I would be driving home with my new vehicle that day, but I did! We never felt that we were being treated as "just another customer". Josh went out of his way to make us feel comfortable and valued. I have his business card, and I will absolutely be recommending him to anyone that I know of who is in the market for a vehicle. We have purchased quite a few vehicles over the years, but I can honestly say this was by far the most pleasant experience we had.

Jim and Hilda Mendoza

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boston7405
3/23/2012 9:30:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dean  HessDean Hess
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Motorworld Honda:

Dean was great to deal with, very down to earth and made me comfortable at the dealership. :o) In three years when my lease is up, I hope to work with him again.

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adorunda
3/23/2012 1:23:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua SalvaterraJoshua Salvaterra
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Motorworld Honda:

I came in with no intent of purchasing a car that same day.
As soon as I walked in, Josh was there to greet me.. not smother me.. greet me.
And from there on out, he was extremely helpful.
I was honest with him, this was my first time doing the whole new car gig, and he returned the honesty, ensuring that he would not hassle me.
He gave honest opinions on every question I asked.. and even made sure that I knew the intricacies that I may not have asked about.
I didn't ask for the internet price.. but he went ahead and gave it to me anyway. That showed me that not only did I do my research on my potential car.. but Motorworld was actually monitoring what I had done.. meaning they did their own research.
That shows dedication to me.
As I said before, this was my first car buying experience, and I honestly think that Mr. Salvaterra made it the best experience possible. Not only was he honest, but he was genuine. He understood my situation, and was there to help me make the right purchase, and the right decision for me.
And I appreciated it.

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barrilabiker
3/21/2012 8:12:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis  HessTravis Hess
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Motorworld Honda:

Travis was very friendly and informative. He followed up with email and called after the sale. We felt very comfortable and he is an asset to your organization.

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bohinski
3/16/2012 8:40:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dean  HessDean Hess
Tiffany  ZawadzkiTiffany Zawadzki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Honda:

Dean was awesome! He was very knowledgeable about the CRV and made me want the product more! He was passionate never pushy! He took his time to make sure that I understood the vehicle and all it has to offer! Tiffany was also a big help and took the time to ensure that I received the best interest rate possible! Shopping at Motorworld was amazing! I would highly recommend it to family and friends!

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Katchie
3/12/2012 3:25:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  Bednarski Jr.John Bednarski Jr.
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Honda:

John Bednarski made buying my Honda CRV a pleasure! He was straight forward during the negotiation process and made it easy for me to sign on the dotted line. I would buy another vehicle from him in a heart beat.

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mgolya
3/8/2012 3:07:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis  HessTravis Hess
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Honda:

I found Motorworld Honda and especially Travis Hess to be extremely knowledgble. His help and attention to detail were appreciated. I love my new CR-V and would certainly be looking at Motorworld again in the future.

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olasopot75
2/27/2012 1:37:59 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JSchesney
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Motorworld Honda:

I interacted with Motorworld a few times. Purchased a new car, installed accessories and performed periodic maintenance. Here are my observations:
1. Car purchase - pretty smooth process. All the paper work was done within 2hrs and I was able to leave the dealership with a car soon after the purchase decision was made. The two complains a) a dashboard piece was missing in a new car (gear lock plug). I noticed this during the test drive and let the associate know about it. It took almost 3 weeks to get the right piece (twice wrong color was offered to me). At the end the problem was fixed. b) car third row seats (trunk side)/surrounding plastics were a little bit dirty. I had to clean them.
2. Accessories installation: I installed roof rails/cross bars at MW. Job was done as scheduled. At home found one cross-bar loose - one bolt was not tightened correctly. I tried to address this by myself to avoid driving time waste, but unfortunately
I damaged one of the bolts and was unable to fix it. I was ready to pay MW for fixing the problem (as I had no proof that an initial issue existed), but they took care of the problem for free, replacing damaged component. Big plus.
3. Service (oil, inspection, tire rotation) - job was done as scheduled, price was competitive.

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MARTY WALSH
2/20/2012 1:17:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bernice BrezinskiBernice Brezinski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Honda:

iT IS SO EASY TO BUY HERE, JUST CALL TELL WHAT YOU WANT , IF THEY DO NOT HAVE IT, THEY WILL GET IT. i BOUGHT MY LAST TO CARS SIGHT UNSEEN.

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gerald.branch
2/20/2012 9:43:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don CardanyDon Cardany
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Honda:

Having had 14years in the automobile business, in sales and as a General Sales Manager, I was very much impressed with the high quality of professionalism, product knowledge, and how I was treated in my purchase of my new Honda. Don did an excellent job in answering all our questions, and getting me the price I would be happy with. The Finance/Insurance Manager also was very professional and most helpful and earned my business by securing a much better rate than I had already prearranged. We love the new Honda, and are very happy with our entire purchasing experience with MotorWorld. Your team is to be commended!

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