I had a very bad experience at this location, and I haven't felt as insulted as I did buying a car from here, and I've bought a lot of cars. Nobody fought harder for the deal than me. Everyone else could care less whether I walked or spent money.
So after my 2nd visit and a few phone calls and faxes, and 5 hours of my time at a dealership, I had a deal set. I had to go and get my daughter from school, so I had my purchase order faxed to my bank since I financed at my institution where I have my other accounts. I go and get my daughter, arrange a sitter, then go back to finish my paperwork. But alas, after sitting for 2 more hours, I was informed that a bank draft was not good enough from my bank. In fact my bank told me the company was rude to them as well, stating we weren't walking away until that check cleared with a new car. In the end, I was not leaving with my new car that night. I had to have a check overnighted. So my wife and I were starved, and we had to go get dinner since we had spent our whole day there. Then we came back and our paperwork still wasn't ready. After another hour, we had everything signed, and took our old car home. Fast forward to monday, the check arrived at 9 am! But no one knew where it was. But finally it was found, and at 3, I left work to go and pick up the car. A half hour later the deal was finished and we left. On the way home, we pressed the XM button since its supposed to be free for 90 days, and they never set it up. Honda said we had to take it back to the dealer.
In the end I got what I wanted. But if you want to be treated like you don't matter, enjoy wasting an entire day with a staff that never even offers you a water or any courtesy or respect, then this place is for you.
I Recommend This Dealer:
Did you find this review helpful?