Read Reviews Motorworld Toyota Scion

Motorworld Toyota Scion

Motorworld Toyota Scion

150 Motorworld Dr
Wilkes-Barre, Pennsylvania 18703


(866) 614-9612

Motorworld Toyota Scion
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 115 reviews

4.8

4.8 out of 5

294 lifetime reviews

Motorworld Toyota Scion

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Certified: Motorworld Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Motorworld Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Motorworld Toyota Scion

MotorWorld Toyota:www.motorworldgrouptoyota.com
MotorWorld Scion: www.motorworldgroupscion.com

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Wireless Network Complimentary Coffee and Tea
Service Appointment Reminder TV in the waiting area
Shuttle

SFrancis
5/21/2013 7:59:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gina Colleran Gina Colleran
Jay ThomasJay Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

Just leased my 3rd Toyota from Motorworld Toyota. On each occasion I worked with Jay Thomas and Gina Colleran. They are the best I've worked with. No hassle, everything is above board, and they do whatever it takes to make you happy with your purchase. I have recommended them to several other people and have heard only good things from them as well. I cant say enough good things about them so be sure to ask for Gina when you arrive!

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Response From: Motorworld Toyota Scion
Added: 6/17/2013 11:53:35 AM

SFrancis thank you for your positive review of our team here at Motorworld Toyota Scion. We will be sure to share your enthusiastic words with Jay and Gina! Please don't hesitate to call or visit us with any further questions or concerns. Thanks again, and hope to see you soon!

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dmbgirl
1/5/2013 5:31:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gina Colleran Gina Colleran
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

I went to motorworld Toyota to trade in my leased 2010 rav 4 for something new...I called for an appointment and met up with Gina...pleasantly surprised to be dealing with a female...she made me feel very comfortable and we talked up a storm like we've known each other forever! She got me into my new corolla, which I love! All of the staff were soo friendly and fun! A big thanx again to Gina, she's great! :)

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Response From: Motorworld Toyota Scion
Added: 1/7/2013 12:32:24 PM

Thank you for your heartfelt response dmbgirl. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Gina lead you to your new Toyota, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at Motorworld Toyota Scion. Thank you again dmbgirl and have a great day!

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steve93
12/5/2012 3:25:59 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
don't remember
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    1
  • Overall Score:

    3.5

My Review Of Motorworld Toyota Scion:

very expensive service work, full synthetic oil change was double that of competition. I've since taken my business to Toyota Scion in Dickson City. Despite their excellent customer service I will not spend an extra $50-100 per year on routine maintenance for each vehicle.

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Maureen Carey
7/27/2012 11:43:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  KampasTony Kampas
Richard MooreRichard Moore
Greg  PassonGreg Passon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

I have been a customer of Toyota (First at Ertley Motors in Kingston) and the remaining 20 + years at Motorworld. This experience was wonderful in every aspect - friendly, professional, curtious and knowledgable men helped me pick the car that I love. Tony, Rich and Greg are #1 in my book and I hope I can recommend them in the future. Keep up the good work! Maureen Carey

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Response From: Motorworld Toyota Scion
Added: 8/1/2012 12:51:35 PM

Hello Maureen Carey, MotorWorld Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tony, Rich, Greg and the rest of the team! Thank you again for your review.

http://www.facebook.com/MotorWorldToyota

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14 Toyotas
7/23/2012 7:42:45 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Service Mgr
  • Customer Service:

    1
  • Quality of Work:

    4
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    2.4

My Review Of Motorworld Toyota Scion:

I've purchased 9 vehicles in the past years.
The service manager for Toyota is the worse.
I will never return to have any of my vehicles serviced.
I started going to Toyota of Scranton, wow, worth the drive!

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Response From: Motorworld Toyota Scion
Added: 7/24/2012 1:56:01 PM

MotorWorld Toyota would like to genuinely apologize for any inconveniences during your visit. I urge you to contact myself as soon as possible so that we may look further into the situation. Please contact me directly, Shelley Puzzetti, Customer Relations Manager, MotorWorld Automotive Group, Inc., Direct External: 570-820-6962, Spuzzetti@motorworldgroup.com.

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MZekus
7/2/2012 11:37:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  KampasTony Kampas
Laura  NicolettoLaura Nicoletto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

Wanted to do a shout out to the sales team @ Motor World. Having spent quite a few hours in your showroom, resulted in a car I love thanks to your great team ~ Tony Kampas, Laura Nicoletto and Rich Moore. The team worked hard on delivering a car I would like and that fit my budget. Thank you again!

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Response From: Motorworld Toyota Scion
Added: 7/16/2012 1:38:47 PM

Hello MZekus, MotorWorld Toyota Scion would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Tony, Laura, Rich, and the team! Thank you again for your review.

http://www.facebook.com/MotorWorldToyota

Twitter
scraff33
6/30/2012 8:50:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  KampasTony Kampas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

This is my 4th Toyota that Tony has sold us. He has become a good friend and always treated me fair especially on my recent Tacoma Baja TX !!!!!

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Response From: Motorworld Toyota Scion
Added: 7/3/2012 3:34:21 PM

Thank you for your heartfelt response scraff33. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tony Kampas lead you to your new Tacoma Baja TX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at MotorWorld Toyota Scion. Thank you again scraff33 and have a great day!

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bteach26
6/29/2012 9:06:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  KampasTony Kampas
Mike  ReeceMike Reece
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

I purchased a 2012 Toyota Corolla. The entire process from beginning to end was FANTASTIC due to Tony. Thank you so much for everything! I would recommend this dealer to everyone! I am 100% satisfied!

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Miketeb
6/19/2012 5:02:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  KampasTony Kampas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Motorworld Toyota Scion:

It was a very easy and non pressured buy on my new Scion.The salesman Tony Kampas made it very easy as did all the other people involved.Thanks Toyota

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Response From: Motorworld Toyota Scion
Added: 6/25/2012 1:57:49 PM

Good afternoon Miketeb. In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld Toyota Scion works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Miketeb and have a great day!

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gd2731
6/16/2012 2:10:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony  KampasTony Kampas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Motorworld Toyota Scion:

The saleman was very friendly and his customer service experience was just great.
I liked him very much and would recommed him to all my friend. I would tell them to
go see my guy Tony Kapas, he will help you out with any car that you might be interested in and he's very friendly and a nice guy.

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