Moyer Ford Mercury Sales Inc

Reason for Visit: Service

I recommend this dealer: No

My Review of Moyer Ford Mercury Sales Inc:
I wanted my brakes repaired on my truck. They know to use only OEM parts but they installed o'reilly parts and the truck went all over the place when I braked. Then I found out about the o'reilly parts. Then they charged me for more parts because they threw away the brake lines which didn't fit the o'rielly parts. What a mess. I don't get nothing service there anymore since Harold left. Chiver, he is rude. Not so much to me, but to my daughter until he found out who she was. I have used moyer since 1980 so I used to get all my service on my ford thru them. NO MORE

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Moyer Ford Mercury Sales Inc:
Mark Kranz is a great salesman. He is very honest and deserves a raise. His knowledge in the automotive field lead us to purchase a Ford vehicle. Although I was not impressed with the shop manager, Chiver. He was most rude and his knowledge of Ford automobiles was not very great. For example, I took in my 94 Ford Ranger to have a squeak looked at. I told him that it was my hanger bearing. He disagreed saying that my truck didn't have a hanger bearing. After three hours of dumbfoundedness he finally decided that my hanger bearing was out. Even though I had a bad experience with Chiver, Moyer Ford is a great place to shop for automobiles.

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