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Muller Honda

4.8

254 Lifetime Reviews

550 Skokie Valley Rd, Highland Park, Illinois 60035
Call (847) 831-4200

Top Reviewed Employees

Alfredo Parra, Senior Sales Consultant, Muller Honda

Alfredo Parra

Senior Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Reynolds, Senior Sales Consultant, Muller Honda

Brian Reynolds

Senior Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Marcus Bennett, Senior Sales Consultant, Muller Honda

Marcus Bennett

Senior Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Pawel Pieniazek, Senior Sales Consultant, Muller Honda

Pawel Pieniazek

Senior Sales Consultant
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

July 30, 2017

"2014 Honda Accord"

- nice123

I was very satisfied with my experience at Muller Honda in Highland Park. All of the staff was friendly and professional. Alfredo Parra provided exceptional service, and I would highly recommend him to my friends

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Employees Worked With

Alfredo Parra
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 07, 2017

"Civic EX_T"

- jayEX_T

My salesman, Alfredo Parra was so patient with this old lady as was sales manager, Matt S. Buying my car from Muller Honda was a smooth experience

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Employees Worked With

Alfredo Parra
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Matt S

June 01, 2017

"One Lie After Another - Everything That's Wrong With The Ind"

- Zero04

Where to begin... My wife went to Muller initially and spoke with Adam, she explained her price range and what she was looking for. Following a test drive they started crunching numbers, while Adam initially stated that the car she was looking at was within her price range, it was actually over $150 more. No big deal right, she wasted an hour. Fast forward to the final day of the month and Adam is calling her saying we can make something work, confirming the quotes we got from other Honda dealers (significantly less). When we arrive Adam is busy, no big deal we aren't his only prospects. We are passed off to a nice female associate, we chat for a few minutes then she brings in a "manager". I didnt catch his name but he claimed he was married (without a ring, not necessarily uncommon but suspect given the other bs he was trying to feed us), and had a lovely tattoo of a half naked woman on his arm (I say that for identification purposes, not judgement). This manager brought a piece of paper, claiming to believe in honesty and transparency, he showed us an invoice price approximately $3,000 higher than two other Honda dealer and a higher residue value by over 3%. This manager then preceded to elude to my wife not actually going to these other dealerships, that didn't go over well. When reviewing the sheet of numbers this manager showed us I began questioning the discrepancies, what additional fees were being hidden in his price, etc? He either wouldn't or couldn't answer the questions, extremely evasive and pretty rude. Not to mention we were lied to, the whole reason we came back was because they told us that they were within our price range, giant LIE. This experience, at Muller Honda, represents everything that is wrong with the auto industry. We are done with Muller and Honda, thanks for your help guys.

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Employees Worked With

Adam

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Photos & Amenities

  • Free Loaner Cars
  • Express Service
  • Shuttle Service
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
Muller Honda, Highland Park, IL, 60035