My Review Of Muller Honda:
I had researched this car, 2012 CR-V, for months on all the sites: KBB, Edmunds, Car and Driver, TrueCar, Consumer Guide, Consumer Reports, Cars.com... I could go on, there are so many places on the Internet to do research nowadays! I spent a few months working with several dealers in the city, but ended up feeling frustrated, angry and exhausted. Most dealers gave me the run around and I was very weary of the whole car buying experience. Seeking a new approach, I reached out to my fellow co-workers for new suggestions on dealerships they could recommend. Muller was at the top of the list, so I decided to reach out to them. I ended up working with the BDC Manager there, Joseph Lee. I got an amazing quote - he even sent me my out the door price in writing when asked. I explained that without a car, I would have to take the Metra up, so I needed to know that the car was in stock before making the trip. He said it would be - AND IT WAS! He had it out front, waiting for me to take it out for a test drive. He immediately put me at ease with a friendly smile and assurance that he had the exact car I was looking for. He then introduced me to Pawel, my extremely knowledgeable and friendly salesman. Pawel told me about every detail of the car, he even had me practice parking with the backup camera and test out the turn radius - more-so than anyone else had done! When it came time to sign on the dotted line, Gary was very professional and helpful, answering any and all questions I had. In fact, everyone there was extremely nice and accommodating, they all treated me with respect and there was absolutely no pressure, haggling or surprises. I could go on and on about the level of customer service that I was shown. They should be proud! It was 180 degrees from what I had known from the other dealers, and it was wonderful! To make a long story short (too late!), I am very happy to report that I am now a new car owner! I am so glad I had the experience of working with Joe, Pawel, Gary and everyone at Muller. I wouldn't hesitate to recommend Muller Honda to anyone. THANK YOU for making the experience of buying my first new car a great one!
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