I have been a loyal customer of Muller Toyota for 15 years, my last experience with the dealership will be the last time I go there, I have noticed the quality of this dealership has been declining over the past few years. I decided to see about trading in My RAV4 for maybe a Corolla or a Camry, if it would lower my monthly payment, I decided that a lease was my best bet, because the lease would lower my payment, They don't tell about GAP insurance upfront and that raises the lease monthly payment, this I find out when I went into the finance office, was ready to walk out when the dealer said they will give it to me at their cost, and he made it seem he was losing thousands upon doing that. My wife left personal items in the RAV4, after calling the salesmen 4 times, because he never bothered to call us back, the items were either stolen or thrown away, no phone call to ask if we were happy with our car, no phone call that our plates were in, then we get a notice about signing the RAV4 title over with no return envelope , overall disgusted with my experience,
I Recommend This Dealer:
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