I purchased a used Ford F350 from Muller Toyota less than a month ago. The also sold me an extended warranty as part of the sale. The transmission failed in under 500 miles of driving and I called for warranty service to the warranty company. After inspecting the truck they informed me that the warranty was void since the truck had been modified (work done at Muller). They also said that there is not way that Muller could not know this since Muller employees did the modifications. I contactd Muller Toyota and they refused to repair the truck. They did offer to return my payment for the warranty ($1850.) plus $1000 cash Now they refuse to speak to me. I have now learned that the truck may have been owned by a Muller Family member. So far I am out $1850 for the warranty and $5000 for a new transmission for a total of $6850.00. Megan, my salesperson has cursed at me on 2 different occasions when I celled to complian. They refuse to take phone calls from me now. I have been forced to contact a lawyer. I DEFINATELY WOULD NOT DEAL WITH MULLER TOYOTA..
I Recommend This Dealer:
Michael Muller. Megan in used car sales, Ron Muller, Jeff Kemp
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