Reason for Visit: Sales
I recommend this dealer: No
My Review of Muller's Highland Park Honda:
The people on this website that have previously written reviews must be the owners or managers of this dealership. I just now got home at 10:30 at night after a 4 hour ordeal at this place. We thought we had agreed on a price with the salesman but when we took a look at the papers we were signing, we were actually buying the car for $3,800 more than the original asking price. We had asked to speak with the general manager (Jeff, I can't remember his last name) when we were trying to make a deal with the salesman, Robert, and he ran back and forth the manager's office several times. We asked to speak to him again when we saw the extra $3,800 dollars we almost signed off on and he refused to talk to us. So, I went to his office since he couldn't find the time to get off his lazy butt. Before I could even get a sentence out, hee cut me off and starting blaming the salesman and trying to convince me that nothing was his fault, he just runs the place. Right off the bat he was very arrogant and rude. When my boyfriend who I was buying the car with tried to step in, he said "And who are you!?!?" It all went down hill from there, he was very demeaning and told us it was time to "part ways" when we really had him trapped and he didn't want to admit to how slimy he actually was. I will never even look at a car that is associated in any way with a Muller dealership. So if you want to be totally screwed, go to Muller! If not, avoid that dealership at all costs.
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