I went back to Mullinax to trade in my car, because it was recalled, and purchase a new one. Mike Gugliano helped me out both times, and both times were exhausting. So disorganized, loses paperwork, files the wrong paperwork, so I literally had to redo the process a few days after I bought the car because they did everything wrong! On top of that, would not negotiate the price of my trade in. I waited hours just get pricing information on my old car. I was offered water 3 times and never got it until I asked someone else. That shouldn't be a big deal, but the dude was all over the place that he forgot 3 times that he offered me water! Buying a car should be an exciting time and being here just made it stressful. I was more excited to just get out of there than I was of driving away in a new car. It took two weeks to get all the paper work finally taken care of, since papers were somehow lost, or put in the system wrong. And to top it off he literally made fun of my family to my face. Cool...
I Recommend This Dealer:
Did you find this review helpful?