I just bought a 2015 Ecoboost Mustang for my first vehicle. I previously had '99 Taurus, but being 18 and driving far for college I needed a better, more reliable car. My sister had bought a car from Mullinax of Kissimmee previously so I went there. Kisselback is closer but they aren't fair with prices. Mullinax is very helpful. I had already had my car picked out, and it came straight from the factory to the dealership and I picked it up the day after it was delivered from the Flat Rock plant. That being said, I didn't have to go through the whole "sell me a car" thing. My dealer was Mike Gugliano, he is extremely friendly and that's who my family deals with. I had one issue that bothered me and one minor one. The big issue was that when I purchased the car and was at the dealership for a couple of hours filling out paperwork and stuff. Mike G. didn't go over the features of the Mustang because he had another customer he had to help and he asked me to come back another day to go over everything in the car. Heck, my dad and I didn't even know how to remote start the vehicle and had to go get Mike G. To show us so we could leave the dealership. But I returned the next day to learn everything. I just feel he should've went over the car during purchase. I was there first, the other customer should have to wait. But I mean all was well in the end. The minor issue was that myself and my parents were never offered any water. All other customers were being asked if they wanted water and we never got asked. Even with sweat coming off of us we never were offered. I didn't really care but it's just nice to have. But overall Mullinax is a great place to deal with, and Mike G even called me up a few days later and said "I found another $500 rebate for you". He could've just let it be. But he went and called me. My sister also just re bought another car from him because there was a great deal going on. Well there was a miscommunication between the bank, us, and the dealership and the paperwork was wrong. Well 3 days after my sister had been driving my dad got a call from the insurance company saying she didn't have insurance because the title of vehicle was in the wrong name. We call up Mike and he drove over to our house with new paperwork for my
Sister and dad to sign instead of making us drive to Kissimmee. So he is a super friendly guy, and it was a great experience. I will not hesitate to buy another vehicle from him. Oh, and if you do read this review and you end up going to Mullinax. Ask for Mike Gugliano and tell him Adam G sent you.
I Recommend This Dealer:
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