We were treated with respect and our salesman August was awesome! When the finance department was backed up, he took us to lunch to pass some time. My only negative comment is that the process takes too long. But we love our new Explorer and the folks at Mullinax couldn't habe been nicer.
3 Attempts to fix trim and a wheel knocking noise and they still could not fix it on a 2015 under warranty.
Service manager and Sales manager refused to fix the issue. The dented my door where they attempted to fix the trim, said Oh well and told me to leave.
General Manager Alvin Davis even poked me in the eye while telling me to leave, SERIOUSLY!
At Mullinax we work hard to try and please everyone. Unfortunately, you became extremely hard to work with, disrespectful to employees and we were unable to reach a conclusion anyone was happy with. We hope you are able to find a shop to repair your vehicle to your standards.
Esteban at Mullinax Ford in Apopka was very proffesional and helpul. Even had my windows tinted. Would highly recommend him and the dealership to anyone. I am very pleased with my purchase and the dealer.
Found the vehicle online, called ahead, scheduled a test drive, price was exactly as advertised. Finished the deal in one hour. Even tinted the windows and installed a bedliner before we got there. Would buy from them again.
I am very pleased with my purchase at Mullinax Ford in Apopka. It was a very easy experience compared to other dealers I had spoken to. From begininning to end everyone was very attentive to my wants and needs. I will definitely recommend them to my friends.