3 weeks ago my brakes began to act up and to stop the car at times I had to press hard on the pedal. I had a few close accidents and with my daughter in the car. 06/14 I brought my 2011 Ford Edge in for a failing brake booster and it was serviced under the part warranty at no charge.
I get home and decide to look under the hood. I am looking for the area the mechanic serviced the brake system and check my fluids. I by chance grip my negative battery connector and it swivels, I was shocked, I check the positive one, the same! It swivels! The mechanic forgot to tighten my battery connectors! Pushing the connector down before I tighten it, the battery moves!. It's supposed to be secured by a plastic wedge on the side. Now I discover the nut under the battery plate is missing. The long bolt beside the battery goes through a plastic wedge that's supposed to keep tight against the battery. The Certified mechanic just put the wedge and bolt back in, no tightening, it just sits there until I drive it more and it falls out. What else did the Certified mechanic not tighten or not put back or not put back properly that I cannot see on my car or they've done to others?
It is so unfortunate that this still happens.
I would not bring your car here and the mistake I found was so simple.
I Recommend This Dealer:
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