I had been shopping for a couple months searching for a local dealer who would honor GM supplier pricing on a new Corvette order. I talked with Munday several weeks ago, as well as many other dealers around Houston, and none were doing GMS pricing on the Vettes. I was not surprised and was about to place my order out-of-state when, out of the blue, I received an email from the Internet Sales Director at Munday stating (in writing) that they would now accept GMS pricing on a new Corvette order... (here's the exact email I received... with names removed)
I just got word from the General Sales Manager that he will offer GMS (if you quailfy) for a new
Corvette Order. Let me know a time when you can stop by and we will put this order together
The next order is next week so I want to do my best to make sure everything is good to go and
you should be driving in September!
Naturally I was very happy and proceeded to engage in phone calls with them to make an appointment to place my order. I live an hour away, and just to make sure before I drove all the way there, I asked for one more confirmation that they were going to honor GM supplier pricing and they again said YES. (here's the exact email I received... again with names removed)
Date: August 4, 2014 at 6:03:03 PM CDT
Subject: RE: Munday Chevrolet
Yes we will do supplier
Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone
-------- Original message --------
From: xxxx xxxxx
Date:08/04/2014 5:50 PM (GMT-06:00)
To: "xxxxxxx @mundaychevy.com"
Subject: Re: Munday Chevrolet
I just noticed in your note you stated GMS (which is employee discount). I qualify for Supplier
Discount (not employee). Can you confirm that you will honor GM Supplier Discount on a new
2015 Vette order?
With that 2nd written confirmation to compliment the phone calls I was having with their sales staff I took time off and traveled that week to their dealership and placed my order with supplier pricing credentials included, just as they told me to. Everything was going good until the following week I received a call from them saying the general sales manager would no longer honor supplier pricing as they had promised me (in writing twice). I guess they expected me to just keep the order with them since I already had it in place but I quickly cancelled it and then reached out to the general sales manager for an explanation. Several days later and he still has not responded.
I logged a complaint with the BBB and moved on to place my order elsewhere.
I Recommend This Dealer:
Randy Khalaf (sales GM), Doug Surbrook, Ryan McBain
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