Murphy Ford

Murphy Ford
3310 Township Line Road
Chester, Pennsylvania 19013
(610) 494-8800

Manufacturer: Ford

Most Reviewed Employees
Don Magnin Don Magnin
Sales Associate
LaShinda Clark LaShinda Clark
Sales Associate
Vince Northington Vince Northington
Sales Associate
Keith Mills Keith Mills
Sales Manager
Sean Caris Sean Caris
Sales Associate
Adrien Moore Adrien Moore
Sales Associate
James McQuoid James McQuoid
Sales Associate
Kevin McLaughlin Kevin McLaughlin
Sales Associate
Chuck Stemple Chuck Stemple
Service Advisor
J.D. Redden J.D. Redden
Service Advisor
Need a New Car?

Dealership Amenities
Tires for Life Program
Customer Lounge Area
Parts Store
Free WiFi
Free Coffee
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
64 Reviews
Murphy Ford

Overall Score: 5 Star Rating4.9



About Murphy Ford
Certified: Murphy Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Murphy Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Murphy Ford
If you need to trust in a dealership that will have the car, truck or SUV you are looking for at the price that fits your budget, Murphy Ford is here!

Murphy Ford has been a family owned business for over 50 years. We pride ourselves in treating our customers like family. Our mission is to earn the highest respect and trust of our customers and community by delivering quality automotive products and services in the manner we would want them delivered to us.

At Murphy Cars we want you to be a customer for life which is why we are one-hundred percent committed to your satisfaction. We always go above and beyond expectations to earn your business and are always available to assist you.


CWargo
5/14/2012 3:59:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Lonergan, Keith Mills

My Review of Murphy Ford:
Both were very helpful and genuine friendly. They went out of their way to make our trade-in possible. This was our first experience with Murphy Ford and we look forward to our first encounter with their service department.

Share on Facebook

Was this review helpful to you? Yes | No
dwillard
4/14/2012 5:45:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LaShinda Clark, Keith Mills

My Review of Murphy Ford:
Lashinda was very helpful and knowledgeable concerning the car we were interested in buying. She was also able to answer all our questions. Lashinda is a very personable person and we liked her immediately. I think this may have been the best experience w we have had buying a car.

Share on Facebook

Was this review helpful to you? Yes | No
raine01
3/29/2012 2:08:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LaShinda Clark

My Review of Murphy Ford:
I have purchased several different automobiles in my lifetime and I must say Lashinda Clark has been the best car salesman I have ever came across. She was very knowledgeable about the type of car that I purchased which was a 2008 Ford Escape. She also appeared to be very pleasant and spoke very clearly. As undecided as I was she still did not give up on me and keep informing me of the pros of purchasing the automobile. Patience I must say she had this day. Keep that graceful & confident spirit. Wow Lashinda ...you really do know what you are doing! Thanks

Share on Facebook

Was this review helpful to you? Yes | No
chuckdeb
3/28/2012 10:55:04 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Atcheson, LaShinda Clark

My Review of Murphy Ford:
LaShinda was a real pleasure to work with. She was very competent in all areas of my car buying experience. Very genuine and pleasant. The finance dept. worked an even better rate than I expected with not so perfect credit. Was an overall pleasant experience.

Share on Facebook

Was this review helpful to you? Yes | No
ndenney
3/14/2012 9:47:47 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LaShinda Clark

My Review of Murphy Ford:
My parents are longtime customers so I chose Murphy Ford when buying my 2009 Ford Focus. My sales consultant, LaShinda, was extremely friendly, patient, and available. After listening to my description of what I needed - a maneuverable, relatively compact automatic for making my 90-minute per day commute - LaShinda selected several cars within a reasonable range of mileage and price. I didn't feel that she pushed any car on me; she genuinely wanted me to choose the best-fit car for ME, regardless of price.
When I saw Lashinda again several months later - while taking my car in for the free oil change - she recognized me immediately and even remembered which car she had sold me. She was just as friendly and welcoming as she had been during my first visit. She is truly a likeable person and a patient, committed saleswoman. I have had no troubles with my car and am very happy with the one I chose. I will return to Murphy Ford for my next purchase and would recommend the dealership to friends.

Share on Facebook

Was this review helpful to you? Yes | No
debbycocoa
3/7/2012 2:33:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: LaShinda Clark

My Review of Murphy Ford:
Great dealership courteous and friendly very knowledgeable. I purchased a 2012 ford fusion hybrid and everything was explained to me in great detail and have been happy with their followup.

Share on Facebook

Was this review helpful to you? Yes | No
candy girl
3/3/2012 7:44:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: LaShinda Clark

My Review of Murphy Ford:
I always had bought used cars from private owners and I finally decided that it was time to finace a preowned vehicle. I had went to other dealer ships and was not satisified with the service that I had got. When my co-worker told me about LaShinda I new that I had to go and meet with her and hope that I could feel comfortable and not pressured. I was really impressed with her knowledge and how curtious she was and I didn't even feel pressured at all.She had went above and beyond as to what I could purchase.I had a great experience with LaShinda that I had bought a preowned Kia Sportage.I would recommend LaShinda to anyone who is looking for a vehicle new or preowned.I look forward to working with her in the future.

Share on Facebook

Was this review helpful to you? Yes | No
Stangster
2/26/2012 9:33:57 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vince Northington

My Review of Murphy Ford:
Recently purchased a 2012 Mustang. I originally wanted black but Vince showed me a grabber blue that I fell in love with. I have been getting a ton of compliments on it so Kudos to Vince for helping me step outside of my comfort zone. In retrospect, black would have been boring. My overall experience was great. My credit was not so great and I went to a couple other dealers first, even had a few run my numbers over the phone but they acted like they couldn't help unless I had an even larger down payment.(You would think 5 grand would get you somewhere). Either way I came into Murphy, felt very comfortable with Vince, and they were able to get the deal done. I would definitely come back for another purchase. I had one hiccup at the signing, and closing and that was an error with registration. It was a little costly of an error but the Business Manager made amends by throwing in an extra oil change. My point is, they go out of their way to make sure the buying experience is pleasant. I never write reviews but I felt compelled because of the great experience, and how they were able to help me when no one else could. Thanks Murphy Ford, and Thanks Vince! Did I mention I love my Car? Skip wasting time at other dealerships and come right to Murphy. You wont be let down.

Share on Facebook

Was this review helpful to you? Yes | No
tom brasell
2/14/2012 5:48:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: shawn mccaffrey and dan murphy jr

My Review of Murphy Ford:
My buying experience at Murphy ford in Chester was exceptional due to the fact that i ordered a custom built ford raptor and it was delivered in a very short period of time ,I would recommend Murphy ford and my sales associate Shawn Mccaffery if you are interested in a great deal and great service. sincerely Thomas Brassell

Share on Facebook

Was this review helpful to you? Yes | No
2009escape
2/10/2012 9:46:26 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shawn McCafferty

My Review of Murphy Ford:
This is the second time working with Shawn and am very impressed with the ability to make a client feel comfortable and works well with us to satisfy my wants and needs. I will highly recommend Shawn McCafferty to anyone who is interested in purchasing a car. Thank you for having such a friendly and concern employee on your staff.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>