Murray BMW of Denver

Murray BMW of Denver
900 South Colorado Blvd
Denver, Colorado 80246

Sales: (303) 759-4646
Service: (303) 759-3400
Parts: (303) 759-2060

Manufacturer: BMW

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Twenty-Four Month Rating: 4.9/5
121 Reviews
Murray BMW of Denver

Overall Score: 5 Star Rating4.9



About Murray BMW of Denver
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bdaise001
5/8/2012 12:51:21 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Paul

My Review of Murray BMW of Denver:
There is so much that could be said about the level of service I received when dealing with David. This is a salesmen who actually "gets it". David knows exactly how and when to engage his clients. During my visit I never felt pressured, in fact I felt like David was on my side during the entire process. David was there when I needed him to answer a question and gave me time when I was weighing my options. If your in the market for a BMW this is your guy! 5 out of 5 stars a great experience from start to finish!

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louismorris
5/4/2012 11:56:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Birgit Rose

My Review of Murray BMW of Denver:
Birgit Rose was helpful but never pushy. Well informed on her product line and very friendly. None of the usual games you expect from a car dealer. This was my second buying experience at Murray, and both were above expectations.

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cobum
4/18/2012 10:44:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amos Ejuwa

My Review of Murray BMW of Denver:
This is the 3rd car I have bought from Amos and it won't be the last. Amos has always been honest, knowledgable and treated me like a friend. Not only doe he know Mercedes in and out, but also BMWs, and he really works hard to get you what you want at a very fair price. My wife and I are looking forward to picking up our new BMW in Germany this summer. Thanks Amos!!

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Kevin37
3/26/2012 7:27:45 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Birgit Rose

My Review of Murray BMW of Denver:
We had been looking for several weeks for a used BMW 3 series with a manual transmission. We found a car that matched what we were looking for at Murray BMW. We live in eastern Nebraska so we first contacted Birgit by email. She responded quickly with pictures and answered all our questions truthfully. We communicated with her via email, phone calls, and texting. She answered us quickly, in whatever manner we contacted her. Because we live over 500 miles from Denver, we relied on Birgit to provide information without us actually being in Denver. We relied completely on her truthfulness and honesty as we made our decision to purchase this BMW 328xi. When we arrived in Denver to pick up our new vehicle, we were met right away by Birgit and the sales staff. Everyone was extremely helpful and friendly. When we saw the car, it was exactly as Birgit had described-- a real beauty. We really enjoyed her easy going, honest, and professional style. If any one is considering making a long distance car purchase, we would highly recommend Birgit and Murray BMW. They were quick to respond to all of our requests for information, there were no surprises, the vehicle was exactly as described, and we feel they are a quality dealership.

Thanks. Kevin and Mary.

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raceyBMW
1/30/2012 10:44:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Lindauer

My Review of Murray BMW of Denver:
I always deal with Billy Lindauer when I bring my car in for service. Billy is very knowledgeable and will go the extra mile to make sure everything is taken care of the right way the first time. I have never had a better service advisor, and would highly recommend him.

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gssandhu
12/18/2011 7:10:02 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Paul

My Review of Murray BMW of Denver:
Every time I walk in to Murray certified pre-owned division I am treated like a royal customer, I rarely notify them in advance about my visit to them. They are very professional & courteous.
I have bought 2nd car from Murray as my earlier one was not fitting into my needs. David is very helpful with trading procedures and any service attention that my car needed. I was offered test drives on all vehicles which I was interested in. He even went an extra mile and drove me back to my home, and then picked me up to drive me back to the dealer to pick up my car.
I am assured about the quality of the car and Murray proved it. Bluetooth in my X5 was not behaving properly; Murray team went ahead and replaced the component in no time. I would definitely recommend Murray Motors to people who want good certified pre-owned BMW’s.

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jrobden
12/2/2011 4:54:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Paul

My Review of Murray BMW of Denver:
David Paul at Murray BMW was extremely professional and easy to work with. His ability to act quickly to solve my concerns was one of the greatest deciding factors in my decision to purchase. I highly recommend Murray BMW and David Paul.

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Carlee
8/17/2011 12:09:07 PM

Overall Score: 3 Star Rating   2.6  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: DICK Frank

My Review of Murray BMW of Denver:
Dick Frank should not be allowed to interact with the car buying public. He had no knowledge of the car I was buying, and told me several things about the car that were erroneous. He then went on to lie to my face about the terms of the warranty, lied to my husband repeatedly on the phone regarding the terms of the warranty, which we did not discover until we went to pick the car up. The dealer never offered an apology for this man's behavior, and I ended up buying the car without the warranty. That was August 5th and I am still waiting for my $5200 refund check. Buyer beware is especially applicable to this salesman, he definitely personifies the perception of Used Car Salesman!

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Response from: rayvelasquez
Added: 8/17/2011 3:29:38 PM
My name is Todd Bondy and I am the General Manager of Mercedes-Benz of Denver. Thank you for your recent review of the service you received from Dick Franks. We take all of our reviews very seriously and make great strides to correct areas where we have fallen short. I would like to get a few more details in order to better resolve the situation. Please call me at 303-759-3400 at your earliest convenience or email me at toddbondy@murraymotors.com. I look forward to your call.

Sincerely,

Todd Bondy

Nancy L
8/9/2011 5:32:48 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brandt, Melissa, John, Raul, jason, Jared

My Review of Murray BMW of Denver:
I liked my car so much I wrote an ode to it:

" DESTINY"
Sitting in the open car,
Basking in the sun.
Feeling warm all over,
Not believing what I've done.

"Destiny" is mine.
Brandt made sure of that!
"Destiny" is mine.
The feeling is sublime.

So here's to the guys at Murrays;
Who helped me as a team:
Brandt, Jason, Jared, Melissa, and Raul.
Who says car guys really aren't so cool?

Yes they helped me as a team,
with only one purpose-my dream:
to make "Destiny" my queen.

So thanks to all, I'm having a ball.
At the wheel I almost squeal.
I just can't believe how young I feel.

So for this "fountain of youth" and just plain fun
I am grateful and happy and far from done.
I'm pinching myself and laughing with glee'
Enjoying my "destiny", lucky just to be.

So feel free to call, just to say "hi".
And one of these days we may drop by.

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Response from: rayvelasquez
Added: 8/9/2011 5:43:41 PM
It's hard to say enough about a review like this Nancy but thank you for the kind words about our team! Brandt, Jason, Jared, and Melissa really enjoyed working with you too. We appreciate your business and for taking the time to share your experiences in such a poetic way.

Please do not hesitate to contact either Brandt, his manager Bob Rausch, or me with any questions. Enjoy your "Destiny."

Sincerely,

Todd Bondy
General Manager
Murray Motor Imports
303-759-3400

mustrdgren
7/25/2011 8:46:10 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Birgit Rose and Jermeny Scott and Kevin Bell

My Review of Murray BMW of Denver:
All three names that I have mentioned were very helpful and provided excellent customer service skills...all aimed to please. I did have a concern because we were informed that we had to wait until we receive our payment booklet in order to pay off the full balance of our car. We wanted to pay cash to avoid the $290.85 finance charge.

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