Purchase a 328i Sports Wagon with the help of Arsen Azatyan. Arsen was very helpful and a huge part of our decision to purchase from Murry Morors. Arsen allowed me ample time with my new car to test drive. He was knowledgeable and listen to what my interest were for our next vehicle.
Encore, WOW Donna Holmgren was a great instructor. She was excited to share her knowledge of the technology package in my BMW.
I have had 3 BMW's and I was toying with buying another luxury brand but Mark was so friendly, helpful and easy to work with that I moved out of the box by staying with BMW and switching from sedans to an X3 SUV. I'm so happy with my choice. Donna has been so patient teaching me all the new tech features and making it fun. The people are great. I already know I'll like working with Melissa in service, so it's all good.
I recently purchased a new BMW X5 and could not be happier with my choice. Teddy Santoso was my sales rep and he did a fantastic job at making this process very easy as it is a very big financial decision. Once I purchased the vehicle I had a great meeting with Donna Holmgren(BMW Genius) and she taught me everything I needed to know about this high tech vehicle.
Thanks guys you made this so easy and I'm so happy with your service!
I was looking at the new Infiniti qx30 or the BMW X1. After making my X1 purchase a few weeks ago, I know I made the right decision!
Arsen my sales rep and Donna Holmgren my genius helper stood out in my experience.
Fun car and I already utilized their service department for a scheduled clear bra and it went quite smooth.
"Lack of interest in order for 2017 series 4 convertible"
Attempted to order 2017 4 series convertible for delivery in Dec. I was told they had ordered one in a different color and could not order another but would call me if and when that could submit my order. I was also required visit the dealership to place an order even though that would require an 8 hour round trip drive. I then called Schump
who handled my order without all this nonsense.
Thank you for taking the time to reach out. We are sorry to hear you did not have a good experience while working with our store. We would like the opportunity to learn more about your experience, please contact Edward Freehart at 303-759-4646 EXT 2160. Thank you and we look forward to hearing from you.
Your dealership is the worst when it comes to customer service we had our Bmw towed to your dealership and was told you wouldn't even look at it because it was out of warranty in miles but not time and the miles were 172! over??? Had it towed to Ralph Schomp and they told me what was wrong and got it covered by bmw in 10 minutes shame on you and I WILL Let people know of your ridiculous customer service!! Oh they did say they could look at it for 175 dollars
I just leased my 4 BMW from Murray. As usual it has been a fabulous experience from start to finish. Friday I had my encore appointment with BRITTANY. She patiently walked me through all the very cool features of my 320, even repeating them when I asked. She was patient, knowledgeable and the experience was excellent. Murray BMW never fails to exceed my expectations.
I'm not a technical person at all; therefore, BMW Genius presentation was very important for me. Donna showed and went with me through every feature I was interested/need! She was very patient explaining things. I was surprise how much she knows about BMW cars! After this visit to service center I feel much more confident with my new car! Thank you so much!