I've never written a review any where online, but I had to break this one out for Murray BMW. Not only did they make our car buying experience EASY & PAINLESS as can be, they respected our valuable time. Of all the dealerships we went to including Lexus & Mercedes, Murray BMW was the only place where the managers (Dustin & Jason) personally introduced themselves to us, asked if there was anything they could do to make our experience better and expressed how they wanted to "earn our business." And boy they did. We're so happy with our purchase, and we're grateful to the team for working with us as busy as we are. Emails were returned promptly, texting facilitated other questions we thought of along the way. Other dealerships took several days to reply to an email or phone call, it was as though we were trying to earn Their business! Our advisor, Kiersten Peterson, is very knowledgeable about the BMW product, loves her job and it shows. She knew the car inside and out (as a good salesperson should, unfortunately Not the experience we received at other places). We were impressed. She even came in on a day she wasn't working (via texting, late afternoon too) to work out a deal for us. Donna Holmgren lives up to her name, BMW GENIUS! She literally changed my life by helping me set up my mobile office so to speak, showing me tips & tricks. My voice navigation lady is named in her honor. They deserve a raise!
I Recommend This Dealer:
Kiersten, Jason, Dustin, Donna
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