Muzi Chevrolet

Reason for Visit: Service

I recommend this dealer: No

My Review of Muzi Chevrolet:
I came in to the body shop for an insurance appraisal. Finding the body shop in the sprawling maze of the place was difficult, and nearly everyone I asked for directions was rude and acted as if I was bothering them. Once Joe in service completed my appraisal, he proceeded to lie to my face about my obligation to have the work done there. He stated--falsely--that "the way the program works" is that if I get an appraisal done at the shop, I was "required" to get the work done there as well. I confirmed that this was false with my insurance company twice--once before the appointment, again after. I will concede the possibility that Joe and the rest of the body shop is misinformed, but for him to be so confident that I was wrong (and he was right) was inexcusable.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Muzi Chevrolet:
went to muzi chevrolet in october 04 to check out new corvette. they had one on show room floor that was locked. Asked sales person if I could sit in it. Was refused and told they did not want to wear leather out. I was dressed with nice clothes on. I told the sales person that if I paid 50.000 for a car i should not be worried that the leather was going to get worn out. I left show room and went to get into my BMW z3 coupe and the salesmen said "oh ok I think you can sit in the car" I told him he could keep his car. two weeks later I bought a Z4. He must have thought I was a tire kicker or could not afford the car. But he lost the sale with me.

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