My Auto Import Center

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of My Auto Import Center:
My Auto Import Center, specifically their "sales associate", a term which I use lightly, Fred Weiss, employ pushy and dishonest sales tactics. After negotiating a deal on a new vehicle, they reneged as I secured outside financing which would have put less money in their pockets. I suggest that consumers avoid them at all costs, there are 2 other VW dealers in the area that are tremendously more pleasant to deal with.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of My Auto Import Center:
My husband and I decided to purchase a larger vehicle to support our growing family and we decided on a Toyota. While the vehicle itself we are pleased with, we are irritated to say the least with the sales associate we had. Our sale associate,was less than helpful and often blamed his short comings on his "busy schedule", "responsiblities with dealer inventory", etc. He was far from prompt or even close to on time either. On the day we went to purchase our vehicle, we could not find him and it took an hour, which would have been fine, but 50 minutes of that hour was spent paging him, calling him and trying to locate him. Most irritating of all was that he didn't even have the nerve to shake our hands and thank us for our purchase. He just took our trade in and drove away. I have never been so insulted in my entire life.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of My Auto Import Center:
I have purchased 5 vehicles from My Auto Import Center since 2000, when they used to be located in a more modest facility in another part of Muskegon. Each time I have bought a car, I have had to deal with a different salesperson, since they have a high turn over rate. In 2000, when I bought two cars from them, and in 2003 when I bought two more cars, they were great to deal with. However, since that time, I have noticed that their sales staff has become much more aggressive and rude. As the one reviewer before me says: they are sharks. I purchased my last car there in the Fall: but was a bit disappointed in their new sales approach. Recently, my wife and I made a long trip to Muskegon for the soul purpose of looking. When I got out of my car a salesperson came right up to me. I told that person that I was not interested in talking with a salesperson, and wanted to just look. He wouldn't leave us alone. When I finally broke away from him, he followed me to another part of the dealership. I told him once again that I only wanted to look. He kept talking. I told him that if he said one more word I would leave and do business elsewhere. He kept talking. I will not buy another vehicle there. The salespeople there are sharks for sure and have no respect for customer wishes. That's too bad for them. I am ready to purchase two more vehicles this Fall, and will go elsewhere.

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Reason for Visit: Service

I recommend this dealer: No

My Review of My Auto Import Center:
To start off, the salesmen are disrespectful, and are complete sharks. I was lied to NUMEROUS times about carfax reports on used cars. The service department is absolutely dispicable. A simple oil change cannot even be completed by them with success. shortly after getting home after an oil change i was presented with a shiny pool of fresh oil on my garage floor. Both the service managers, and mechanics are the most arrogant individuals i have ever met. They are extremely bad about performing any warranty related repair, or anything you dont pay for. Their work is of poor quality, and takes far too long to complete. I will never deal with them again.

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Reason for Visit: Service

I recommend this dealer: No

My Review of My Auto Import Center:
To start off, the salesmen are disrespectful, and are complete sharks. I was lied to NUMEROUS times about carfax reports on used cars. The service department is absolutely dispicable. A simple oil change cannot even be completed by them with success. shortly after getting home after an oil change i was presented with a shiny pool of fresh oil on my garage floor. Both the service managers, and mechanics are the most arrogant individuals i have ever met. They are extremely bad about performing any warranty related repair, or anything you dont pay for. Their work is of poor quality, and takes far too long to complete. I will never deal with them again.

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