Nissan of Bergenfield

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Nissan of Bergenfield:
I've been buying my cars from this dealership for over 8 years... they were Fisher Nissan for a long time, and this was my first time dealing with the new management. I was not disappointed... this store has always been a great place to buy a car. David was particularly helpful.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Nissan of Bergenfield:
overall very helpful, and they were very patient with my credit issues. i have been looking around forever for a car and this was the only dealership who took me seriously.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Nissan of Bergenfield:
To say a dealership is "a good experience" is usually just saying they're the lesser of the evils, but I must say Nissan of bergenfield was a welcome change from the usual car buying runaround. My only issue was that it took some time to really get the price down to where I wanted to be, but that's nothing compared to my experience with the Hackensack Nissan dealer who yessed me to death on the phone about the price I wanted, and then tried to push me into a used car without even acknowledging the fact that I was leasing for a business.

In comparing both of these dealers, I realized there was no point in trying to get the "best price" over the phone, because the dishonest dealers like Hackensack Nissan will just tell you whatever you want to hear to get you to come to their store, and the honest dealers like Nissan of bergenfield won't give bottom-line pricing over the phone because they're afraid the dishonest guys will undercut them with a fake lower price to steal the customer. So much for buying a car through the internet...

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Nissan of Bergenfield:
I hadn't heard of Nissan of bergenfield until I went online and got a price quote, where several dealers responded to me and they were one of them. Strangely enough, they were the only ones who responded quickly, and they walked me through some of the more confusing information about the Nissan Murano options and packages.

When I went to the store, the salesperson and receptionist both greeted me and we all chatted for a few minutes before even mentioning prices and test drives... can you believe that from a car dealership? I was really surprised at their friendliness and honesty. I bought the car that day, and I'm glad I found out about that store! Funny thing is that the two other Nissan dealers i already knew about STILL haven't responded to my inquiry... not sure what that's all about, but it was nice to see that at least one dealership out there is on the ball.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Nissan of Bergenfield:
WOW! I couldn't believe the kind, courteous, upfront honesty I received from a dealership! My car broke down on a late Friday afternoon and my car had to get towed to Nisssan of Bergenfield. Instead of making me wait until Monday, they got right on the job! The service writer Ray and the kind manager Tom, were there to help me (plus the mechanic who stayed late to fix my car). I will not go anywhere else from this point on. The price was reasonable and they really made me feel like they cared about me and my problem! When observing the other customers, they were just as kind and courteous towards them too, needless to say, it was a pleasant atmosphere without a doubt. If I was to break down again, no matter how far away I was, I would want to bring it back to NISSAN OF BERGENFIELD! Ray C and Tom D Rock!!! The parts guy, Tom, stayed late to make sure the right part got there on time! I have never been to a service and a parts place that cared about my problem and not just about the money! Thanks again, Ray C, Tom D and Tom in Parts!! Keep it up!!!

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