Buying a car is one of my least favorite thing to do. This is my fourth Jeep.I have been satisfied as you might imagine.

The whole experience was efficient , straight forward, and efficient. Tom McDonald did a great job. It was comfortable asking questions and getting direct answers with no pressure.

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Great dealership. Sales associates are kind, friendly, and knowledgeable. Went in two times to discuss purchasing a car. The first time was to initially get an idea of what car I wanted. Once I had an idea of what I wanted, my second visit, I took a car out for a test drive. The sales associate was very helpful and understood what budget I was under. Also, nothing was hidden, before even asking for a carfax, I was given a copy of my car's carfax. Overall, a very good experience.

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There was not hard sale, easy questions and answer, good selection of products, terms where reasonable and focus was to met our needs, willing to find solutions to after market add-on

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I FOUND JIM TO BE VERY PROFESSIONAL AND EASY TO TALK TO, EXPLAINED EVERYTHING SO I FELT COMFORTABLE DEALING WITH HIM. THE ATMOSPHERE OVERALL WAS VERY RELAXING. I WOULD RECOMMEND FRIENDS AND FAMILY TO GO AND SEE HIM.

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Chris was great, he really worked with us and helped us get get the van we wanted. He really went the extra mile to help us out

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We LOVE our new minivan! Naperville Chrysler Jeep Dodge RAM made buying our new minivan a pleasant experience. Jonathan let us take our time making this big decision.

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we had been to 13 dealerships looking at cars/suv. Jim was great, he answered all of our questions and was able to show us the different levels of the Journey.

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Best overall car experince ever Jim got me in and out in roughly 30-45 min w car i wanted.
Great service financing was easy.

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We visited this dealership after viewing the selection of available 2013 Town & Countrys online. Upon arrival, Jonathan met with us in the parking lot, asked a few questions to learn what we were looking for, and guided us as we viewed the selection. Jonathan was very supportive with his knowledge of the vehicle as our comments and questions increased as we focused on one van and test drove it. He never pressured and used levity in a timely manner throughout our time with him.

The negotiations took all of about two minutes once we got to that point as we had done our homework and Jonathan and Scott, the Sales Manager, worked with us as they said they would. After the agreement was reached, the service only seemed to pick up. Jonathan started going through the details of our new Town & Country while other salespeople helped with paperwork, tag transfer, and vehicle movement.

Even the payment paperwork process in the 'library' was fun. The 'Paper Guy' or 'Math Teacher', Dave, was very considerate and helpful with a good touch of humor at a time when you are being separated from your money and the conflict between reality and second thoughts start to develop.

As we prepared to leave, Jonathan spent a final few minutes walking us through the driver electronics details. Even though it took 3 hours plus, the experience with Jonathan and the Naperville Chrysler team at this new facility was enjoyable and one we will share. We look forward to this experience continuing with Chrysler through the service life of our brand new 2013 brilliant black Town & Country.

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chad was the nicest salesman i have ever meet. he was very knowageable about all the products that he was sellng, i really want to thank the whole napervill jeep squad.

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