Naperville Jeep Dodge

Naperville Jeep Dodge
3300 Ogden Avenue
Lisle, Illinois 60532

Sales: (630) 505-8282
Service: (630) 505-8282
Parts: (630) 505-8282

Manufacturers: Dodge, Jeep

Most Reviewed Employees
Chris Olson Chris Olson
Internet Sales & Leasing Representive
David Foland David Foland
Internet Sales & Leasing Representive
Dave Pickell Dave Pickell
Sales Manager
Reid Levin Reid Levin
Sales & Lease Representative
Brad Nelson Brad Nelson
Sales & Lease Representative
Mike Groleau Mike Groleau
Sales & Lease Representative
Tom McDonald Tom McDonald
Sales & Lease Representative
Keith Larkin Keith Larkin
Service Advisor
Ray Rossi Ray Rossi
Service Director
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.6/5
63 Reviews
Naperville Jeep Dodge

Overall Score: 5 Star Rating4.6



About Naperville Jeep Dodge
Certified: Naperville Jeep Dodge
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Naperville Jeep Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



CEOcreations
5/1/2012 7:37:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Foland, Chris Olson

My Review of Naperville Jeep Dodge:
Really shocked how much knowledge and how painless they made the hole experience. We learned more in 25mins there, then 2 weeks of shopping around at other dealers. If you want to cut to the chase and get treat right! Go to Naperville Jeep.
Thank you guys!!!

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ltr
4/27/2012 10:17:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Stillwell

My Review of Naperville Jeep Dodge:
Bill was very friendly to work with. I'm an apprehensive female dropping my car
off for service. I don't want to be taken advantage of. My husband and I had a
sense, Bill would make sure we received an accurate diagnostic testing and our car was serviced correctly.

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kathywrobel
4/23/2012 12:20:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Olson, Dave Pickell

My Review of Naperville Jeep Dodge:
It was such a pleasure to work with both Chris and Dave! They made the "not so pleasant" experiences of buying a car, pleasant again! Chris was very knowledgable with the vehicle and Dave was great as far as being quick with prices and financing. One thing we truly hate about car dealerships is the waiting for prices and going back and forth a hundred times haggling - this was not the case - so we appreciated the fact that they also valued our time as well as theirs and didn't make us just sit around forever. Other dealerships should take note of this! Thanks again, it was truly a pleasure!

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jeepguy704
4/17/2012 10:12:09 PM

Overall Score: 2 Star Rating   2.5  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Dave Pickell

My Review of Naperville Jeep Dodge:
Its ok... Don't let the reviews fool you on this web page. They are all days apart from echother sometimes many on the same day. Thats just not probable especially on a page like this. Take it how you want the Sales people are sales people. If you go in looking at cars believe me they come out like vultures if you walk out in the parking lot. All in all I don't feel like the price was that great but my 2004 Sahara had less the 70k miles on it and was garage kept and babied. BJ is smooth guy that is good at what he does and I bet could get any financing if you need it regardless of your situation.

Would I purchase from here again. Probably not. Did I hate the place? No but they really need to work on there people skills.

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Response from: Naperville Jeep Dodge
Added: 5/5/2012 6:06:25 PM
At Naperville Jeep Dodge Ram we take pride in providing a pleasant experience for each and every customer. Please contact our sales management team directly at 630-505-8282 to address your concerns.

Loffrr01
4/14/2012 7:03:36 PM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Olson

My Review of Naperville Jeep Dodge:
Chris Olson was one of the few salesmen that did not charge toward me as I step foot out of my vehicle onto the pavement.

Chris Olson was very professional and well informed on all the features and benefits in the vehicle I was interested in, as well as the dealership he represents. I never felt pressured in any way to purchase a vehicle from Naperville Jeep Dodge.

I would recommend Naperville Jeep Dodge based on Chris Olson's perfessionalism.

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samgoss
4/14/2012 12:34:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Olson

My Review of Naperville Jeep Dodge:
Great service and it didn't take forever. Nice to do most of the work over the phone and via email. We love our new jeep, thanks chris!

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Blc1275
4/14/2012 12:55:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Olson

My Review of Naperville Jeep Dodge:
I went to the dealership with a family member that was purchasing a vehicle and ended up purchasing one myself. It was the fastest car buying experience I have ever had. I would definitely recommend this dealership to anyone looking to purchase a new or used vehicle.

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johnplotke
4/13/2012 8:13:47 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Reid Levin

My Review of Naperville Jeep Dodge:
I bought the car in one day. Reid Levin was extremely knowledgeable and helpful and I particularly liked the way he handled himself (very low pressure). After buying Japanese cars for many years, I say America is back. I am proud that American workers have produced such an excellent car and that Naperville Jeep has hired such a professional salesman.

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jacktsmithjr
4/6/2012 9:26:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Foland, Chris Olson

My Review of Naperville Jeep Dodge:
Chris was very helpful in both explaining the features of the vehicle (2012 Jeep Wrangler Unlimited), and helping me get to the deal I needed. The whole process was less than 3 hours which is probably a record for me at a dealership. Very professional and I would highly recomend the Naperville Jeep Team.

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joe226
4/2/2012 11:12:23 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Groleau, Dave Pickell

My Review of Naperville Jeep Dodge:
I was returning to trade in my Grand Cherokee Limited HEMI and told them I was not in the mood to go back and forth and waste time. They actually me what i wanted and literally made it happened. Not pushy, and completely honest. In fact I ended up paying $15 less then the price I asked for. They could of made extra money on me and I would have never none. That is why my last two brand new cars have been Jeeps (chrysler family) but especially from their location. And their service is excellent, in both sales and in "service".

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