Read Reviews Napleton Nissan

Napleton Nissan

Napleton Nissan

3870 West Blue Heron Boulevard
West Palm Beach, Florida 33404


Sales: (561) 848-0688
Service: (888) 887-6999
Parts: (888) 476-7705

Napleton Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.4
  • Friendliness:

    4.5
  • Overall Experience:

    4.4
  • Pricing:

    4.3

24-Month Rating

based on 61 reviews

4.4

4.4 out of 5

68 lifetime reviews

Napleton Nissan

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Certified: Napleton Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Napleton Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Napleton Nissan

The Napleton family owns and operates over 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry's best.

We truly appreciate your business. We hope you enjoy every facet of the Napleton organization from www.napletonnissan.com, to our state of the art facilities, to our experienced and factory certified staff.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 11:00 AM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 PM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Automated Car Wash Instant Financing
Cable TV Parts Store
Free WiFi Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines

Jkokalis
5/18/2013 9:24:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PearlSteve Pearl
Steve PearlSteve Pearl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Napleton Nissan:

Great experience not too much pressure good price and willing to negotiate good knowledge of the vehicle and explained all aspects of the vehicle great

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kabmcrae
5/10/2013 3:01:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim Mills
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Napleton Nissan:

Tim at Napleton Nissan asked me what was important to me and listened. He knew that my car payment was a priority, so he gave me several car slections that would work for my budget. We test drove the Altima and were satisfied with the price, the car and the service.

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Troups
5/10/2013 2:13:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PearlSteve Pearl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Napleton Nissan:

Steve did an absolutely wonderful job. He was able to provide an fair amount for our trade and the lowest price for our new Nissan Quest. I recommend dealing directly with Steve!

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honey5092
4/29/2013 10:54:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PearlSteve Pearl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Napleton Nissan:

My appointment was set for 9am. When I arrived at the Dealership, Steve was at his desk waiting for me. I was acknowledged as soon as I entered the door by a very Friendly Associate. I was introduced to Steve my Leasing Agent. Steve was ready to go!!! He was aware of my appt even though I did not speak with him personally. He was informed as to what I was trying to accomplish, letting me know that my conversation with his assistant was very successful. STEVE WAS VERY PROFESSIONAL, PATIENT, ATTENTIVE, AND MOST OF ALL EASY TO WORK WITH. I LOVE MY NISSAN DEALER!!!

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Tbrown02
4/29/2013 8:23:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ramzan
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Napleton Nissan:

I would definitely recommend Ramzan to anyone else. After owning and going through the car buying process with BMW and later realizing that I was ripped off and my salesman was a crook I was pleasantly surprised at how wonderful Ramzan was. He was interested in getting me in the car I loved down to the color of the car and interior. For all my car needs in the future I would go to Napleton Nissan.

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Nadhia
4/28/2013 7:21:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve PearlSteve Pearl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Napleton Nissan:

Steve was awesome, great service!! We always by our cars from Napleton the dealership really works to earn your business. They work well as a team to serve customers.

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crizkalla
4/25/2013 6:37:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ramzan BasirRamzan Basir
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Napleton Nissan:

Ramzan was very friendly and helpful. He offered me a great deal on my trade-in. Showed me how to use some of the cool features in my new car. And set me up for a minor fixup on my purchase. Will recommend.

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Lonisc
4/15/2013 4:41:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Pearl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Napleton Nissan:

Steve Pearl at Napleton Nissan in West Palm Beach the best he could to accommodate my time limitations and got everything facilitated for me as fast as possible. He was unfailingly polite despite my rushed attitude and got me the best deal he could. He also spent a great deal of time explaining all of the features of the vehicle. He was very helpful to me in making an easy transition to the new car.
Thank you,
Loni C

Please do not share my information with other dealers or related businesses.

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Anthony14221
4/6/2013 9:55:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Edson (Salesman)
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Napleton Nissan:

Horrible experience. I am from NY and bought a Nissan Armada fo keep here in my vacation home. I paid to have an OEM hitch installed for $495. They had to order it and said to bring it back in a few days and they would call. They never called. After 5 attempts to reach the salesman I drove to the dealership (30 minutes from my house). I approached the salesman and he said he tried to call me but the number was wrong - he showed me the number and it was correct. He then called Uhaul and made an appointment for me in Pompano Beach. ??? First, a uhaul hitch is $189, not $495, plus I wanted the factory hitch. Now I trying to get my money refunded and sent me part of it. I drove back and the sales manager said I would have the rest in a week. 3 weeks later and the check still isn't here. I went to Delray Nissan and they installed the hitch for $480. Plus they finished prepping the vehicle since Napleton rushed - they put windshield fluid in, removed the factory plastic that wasn't removed at Napleton, added air to the tires, popped in a few plastic pieces that were laying in the truck, etc. do yourself a favor, go elsewhere.

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janetposey
3/30/2013 4:14:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Philip Sammario
Yefim Koza
and Caesar in Finance
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Napleton Nissan:

I was a defeated woman who had been in a accident and needed some TLC. From the moment I arrived on the lot at Napleton, Yefim offered a big smile, a warm handshake, and a promise that Napleton would work with me. From the moment I walked through their door I felt at home. I spoke with Philip and had a deal in under an hour and drove off in my new Nissan Altima. Caesar was awesome in finance and he made signing the paperwork easy and quick. I highly recoomend everyone shop at Napleton.

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Reviews 11-20 >>