Napleton Northlake Auto Park

Reason for Visit: Sales

I recommend this dealer: No

My Review of Napleton Northlake Auto Park:
I have always used the service garage at this dealership when servicing my dodge grand caravan but when I decided to purchase a new vehicle from this dealership, I found that the difference between the service department and the new car sale department, were like doctor jeckel and mr hyde. Since my bad expierence, I changed to ford and bought an expedition, and now service my car elsewhere. Sorry that the service department has to suffer but there is no excuse for my expierence with the sale department. Requests for the store manager to call were ignored.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Napleton Northlake Auto Park:
I have always used the service garage at this dealership when servicing my dodge grand caravan but when I decided to purchase a new vehicle from this dealership, I found that the difference between the service department and the new car sale department, were like doctor jeckel and mr hyde. Since my bad expierence, I changed to ford and bought an expedition, and now service my car elsewhere. Sorry that the service department has to suffer but there is no excuse for my expierence with the sale department. Requests for the store manager to call were ignored.

Was this review helpful to you? Yes | No