I went to Napleton Northlake because we had a good experience with Napleton Hyundai previously. I went in to look at a used Chrysler 200 and wanted to test drive it. Next thing I know, the sales manager comes over and tells me that I will get a better deal on a new vehicle. I tell them I need a lower payment then I was paying currently, had no money to put down and I knew I had negative equity in my trade. The next thing I know, I am test driving a $26,000 Dodge Dart with all the bells and whistles and I was told they could make something work. Then the sales manager comes back and says why dont you test drive the Chrysler 200 brand new. Again, waaaaaaayyyyy out of my price range. Tells me not to worry, they can make it work. So, as previously stated, negative equity, need lower than a $420 payment, and no money to put down, they come back to me saying we can get you into the dart with $3800 down, and $450 a month!!!!! I tell them AGAIN, no and they go back and forth around the dealership out of sight ( did I also mention, they would not give me my key back to my car so I could not leave???) Spent over 4 hours there, with no deal, even though they said a bank approved me for a loan, but not told which bank, or for how much. I finally demanded my key back, and left.
2 days later I go to Arrigo with the same requirements, and the salesman sat down and worked out what he thought I could afford BEFORE driving any vehicle. I was able to get a deal done for a new 2016 Jeep Patriot, with a LOWER payment, NO money down and traded in my car, all in UNDER 4 hours with no games being played.
I Recommend This Dealer:
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