Traded in a car, they didn't payoff the trade for over 60 days which caused this to be reported and is now on my credit report. Have been trying for months to have this issue rectified to no avail. Not to mention my credit was run 11 more times after I already took delivery and signed for a loan.
"Service department poor"
Called on Wednesday to make an appointment for an oil change for Friday morning. I was told that I did not need to make an appointment and to just come by and I would be taken care of within an hour. An hour and 10minutes goes by and I ask how long until the car will be ready. I am told 20 more minutes because there were cars ahead of me?? Seriously.......How long does an oil change and tire rotation take????
I have taken my 2015 keep wrangler here 4 times now and have had problems every time. Trying another dealer next time for sure.
"Bait and switched"
Found price on internet that vehicle had a over $5,000 under MSRP we called and it was confirmed with a Taylor. We drove an hour to get to location. Got there and told no way to sell at that price. Was told almost $2000 over MSRP.