We drove 2 1/2 hours to napletons because we seen a vehicle we liked online there. Very friendly our first day there. Decided we wanted the vehicle put a hold of $500 on it. Came back two days later, purchased the vehicle, out salesman knew we had to drive 2 1/2 and said car would be cleaned and ready to go. Car was not cleaned so we had to wait for them to clean it. Almost no gas in it. Had to drive across the street straight to the gas station to get gas, and they said our $500 would be in the mail in a couple days after our checked cleared along with the $500. A week and half goes by no check no title. Called and they said check was in the mail. A week later, no check no title. 3 weeks later we finally get title in the mail... no check. Talked with manager, said check was in the mail..... no check a week later. My husband finally drove the 2 1/2 hours to get our check and we finally got it. And guess what... no manager was to be found!? Imagine that! We never received any check in the mail after two managers telling us it was in the mail. And funny how before we bought the vehicle our salesman was calling calling to make sure we were coming to get it and then you don't hear from them once you buy it. Very very disappointed! And I don't appreciate being lied to!