My Review Of Napleton's Northwestern Chrysler Jeep Dodge Ram:
Sheldon contacted me while I was at the 2013 Chicago Auto Show and invited me to come in to look at new vans. My husband purchased the last 2 Dodge caravans from this dealership, working with finance manager, Chris on both occasions. I was also contacted by several other Dodge Chrysler dealerships in my area, so I decided to go to a dealership located in Matteson, IL, 15 minutes from where I live. The salesperson at the Matteson location was working well with me until the most obnoxious sales manager I have encountered, commandeered the sale. Needless to say, I walked out and as I was driving away, I called Sheldon at Napleton's Northwestern, who assured me that he would do his best to deliver the best customer service possible and that's exactly what he did. Sheldon was mature, professional, knowledgeable about the Chrysler Touring inside and out, and most of all he did not attempt to play silly games. I'm an aggressive customer but Sheldon had no problem working with me. If I could tell everyone I came into contact with, to auto shop at Napleton's Northwestern and to ask for Sheldon, I would do so. I traveled over 40 miles to this dealership because I had confidence that they would get me the deal I needed to drive away in the new car of my choice and I love my new silver billet Chrysler Touring mini van.
I must commend finance manager, Chris as well for getting me hassle-free financing. My husband has worked with Chris in the past. We will return in 2 years to purchase a new vehicle for our son who will turn 21.
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