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Napoli Kia
Milford, CT
1,417 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,417 reviews
April 24, 2024
Great service with a friendly group of service personnel. Have been using them for 5 yrs or more. Have been using them for 5 yrs or more. More
by BOBKNDS
Verified Customer
Helpful April 22, 2024
The service was very quick and professional I’ll refer acquaintances and everyone else Thanks acquaintances and everyone else Thanks More
by 8serper2
April 21, 2024
You did what I requested in a timely and fully professional manner. You will continue to have my business. professional manner. You will continue to have my business. More
by royfuchs
April 20, 2024
The service was as described to me and completed as I anticipated and as I expected anticipated and as I expected More
by royfuchs
April 20, 2024
I was very pleased with the service I received on my vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service vehicle. I will chose this dealership for future service on my car. The service staff I spoke to was very friendly and knowledgeable of the service I needed on my car. More
by ouidamt
April 20, 2024
It was a great service experience. Very specific and kept on a timeline in order to get me back out there. Would definitely return. Very specific and kept on a timeline in order to get me back out there. Would definitely return. More
by rhondawilson1
Employees Worked With
Jessica
April 18, 2024
The staff at Napoli kia are friendly and professional. They made my lease trade in effortless. I would recommend them to anyone. They made my lease trade in effortless. I would recommend them to anyone. More
by JOESTRO
April 17, 2024
While I admit the final cost involved in repairs, particularly in regard to labor, seems high when compared to the estimated quote prices I found on-line for the repairs recommended, I am pleased w particularly in regard to labor, seems high when compared to the estimated quote prices I found on-line for the repairs recommended, I am pleased with the overall experience and result in that I now feel my older Kia is now safe for me to operate. More
by Anne S
Employees Worked With
Peter in Service Dept
April 16, 2024
I like how you use the video to communicate with the customer. How you point out things as you are doing them. I also like how you communicated with me by phone in making sure that everything that was n customer. How you point out things as you are doing them. I also like how you communicated with me by phone in making sure that everything that was needed to be done was made known to me and explained to me and that I was given a choice to except or reject at that time. And this way I accept, and therefore I don’t have to make a second trip, it was all done on that trip. I was very please with the team that I had on the 13 , of April. More
by Mamejct
Employees Worked With
Marissa kleiner and Courtney Esposito
April 12, 2024
my recent experience getting a spare key made was fine, no issues and they checked out the vehicle. no issues and they checked out the vehicle. More
by MAURIZIOMDC
