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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.5
2,405 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Contact Dealership

241 Boston Post Rd

Milford, CT

06460

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Showing 2,405 reviews

September 28, 2021

Excellent service. Service associate was knowledgeable and friendly. Car taken in for service before my scheduled time. More

by lcnewt207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2021 -

Napoli Kia responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this five-star review with Jennifer and our team. Scott Haverl General Manager

September 27, 2021

Warm and friendly staff always willing to help. They were ready for my car when I arrived and got me out as quick as possible More

by Sportage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank in Service took good care of me and my concerns with my Kia
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Sep 27, 2021 -

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

September 27, 2021

My service writer was incredibly polite, took time to explain the services required and provided and checked in with me twice during the short wait More

by Mbrosnan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
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Sep 27, 2021 -

Napoli Kia responded

Thank you for choosing Napoli Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

September 27, 2021

Always friendly helpful and trustworthy. I can count on the service center to give me a reliable information and take care of my car More

by BUGGYDOG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Sep 27, 2021 -

Napoli Kia responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

September 25, 2021

Jen is the absolute best service representative in the area. So courteous and professional. I always am happy when I drop off and pick up my vehicle. More

by JMORG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Power
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Napoli Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jen here at Napoli Kia. Scott Haverl General Manager

September 23, 2021

The service was EXCEPTIONAL! Jennifer was Awesome. The overall experience and care I received went above and beyond. More

by CELENIA1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great repair!
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Sep 24, 2021 -

Napoli Kia responded

Celenia, Thank you so much for your excellent review! We are so glad that Jennifer had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

September 23, 2021

Jennifer was very polite, professional, and friendly. Service was fast and efficient. Good job by all. More

by RLHUGH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Napoli Kia responded

Thank you for the kind words for Jennifer and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

September 23, 2021

They care about youThey don't keep you waiting they take They care about you They don't keep you waiting they take you right away contact you as soon as done More

by HEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Napoli Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

September 21, 2021

Service was good but i waited quite awhile for just an oil change to be done. More

by mku510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in service
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Sep 22, 2021 -

Napoli Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 21, 2021

Trevor Sabia is the salesperson I worked with while shopping for a car. He made it so easy, smooth and understood all of my needs. I highly recommend Napoli Kia and Trevor More

by MaJaKa@42460
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

Napoli Kia responded

Thanks for your feedback on your recent visit to Napoli Kia. I'm glad to hear that Trevor was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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