National Car Sales

National Car Sales
7111 West Washington Street
Indianapolis, Indiana 46241
(888) 319-3420

Manufacturer: Used Car Dealer

NationalCarSales
Need a New Car?

Dealership Amenities
Over 300 vehicles available
Free vehicle history reports
Full Service Department
Rental cars available
Body Shop
Inventory updated daily
All prices posted
After Hours Drop-Off
Customer Lounge Area
Drive-In Service
Free Coffee
Rental Car Service Onsite
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 8:00 PM - 9:00 AM

Tuesday: 8:00 PM - 9:00 AM

Wednesday: 8:00 PM - 9:00 AM

Thursday: 8:00 PM - 9:00 AM

Friday: 6:00 PM - 9:00 AM

Saturday: 6:00 PM - 9:00 AM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5

Overall Score: 5 Star Rating4.8





About National Car Sales
Certified: National Car Sales
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, National Car Sales has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for used vehicle inquiries.

About National Car Sales
National Car Sales has been in business for over 30 years. We started as a family-owned business and continue to operate that way. We sit on 15 acres on the westside of Indianapolis, Indiana. We are the largest Independent Used Car Dealer in Indiana and was recently ranked 16th in the nation. We are also the 2nd largest franchisee in the National/Alamo Car Rental chain in the U.S. Our 30+ Rental locations are spread throughout 9 states employing over 500 people and our Rental fleet consists of more than 3000 units. Our Retail lot has more than 300 cars, trucks, vans and SUVs in stock and we specialize in 1-5 year old vehicles. The bulk of our vehicles are off-lease and factory program units as well as retired from our own Rental fleet. Some more
of the older units that we sell on eBay and as-is are recent trade-ins.

We have built our business on customer satisfaction. Most of our clients are repeat customers that buy from us again and refer their friends and family to us. We will always strive to provide you with a hassle-free experience. Thank you for considering National Car Sales.
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dandugger
1/30/2010 8:38:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: cant remember

My Review of National Car Sales:
I found the truck i bought online at nationalcarsales website. I was in need of a work truck and found a great one. The staff was great with getting me a fair price and i could not be happier. I have driven the vehicle for 3000 miles so far and have had no problems. Thanks

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lydidavidson
1/30/2010 12:59:57 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kim Stribling

My Review of National Car Sales:
We bought a used Toyota truck which had a power steering failure a couple days after we left the lot. They did repair it and replace it at no charge, but this part failed. They then had a local dealer fix it at no charge to us. We appreciated their willingness to make it right for us and it was done with no hassle. We are enjoying our new (used) truck.

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anelson2308
1/28/2010 10:32:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kim and Jeff

My Review of National Car Sales:
I went in knowing that I was upside down on my trade. I told Kim that I would like to see what they could do to get me into a newer vehicle. She and Jeff worked together to give me a couple of options and it turned out to be much more vehicle than I thought I could get. I love my new Nissian. The service provided by Kim and Jeff in finance was the best.

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leb8317
1/25/2010 8:25:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Day

My Review of National Car Sales:
I worked with Chuck to find a used vehicle. I was uncertain about whether I wanted a sedan or SUV. I tried several vehicles on 2 separate occasions. Chuck was always very helpful and informative when I made my visits. He tried to find alternate vehicles for me. He was willing to work with me to make the vehicle something I would like to have. I never felt pushed or that he was losing patience with my indecision. I was hoping I could find a vehicle that I wanted at your dealership. Unfortunately I couldn't find an exact match for my needs. I have already told several people what a good experience I had working with Chuck and National Car Sales as a whole. I appreciated being able to shop for a vehicle on line so I would have an idea of what I wanted to test drive. If I'm ever in need of a vehicle in the future I will certainly check National Car Sales and Chuck Day.

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plopossa
1/25/2010 11:10:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Trump

My Review of National Car Sales:
My husband I were looking for a used car to take the place of the one we had. I looked on the internet and found a car that I thought looked nice and my husband liked the price. We decided to go look on Saturday January 9. Mind you we were just going on a looking tour. We were not expecting to purchase a car on that trip. When we got to National Car Sales we were greeted by Tim Trump. It was VERY cold that day and when I told Tim that I had seen a car on the internet he invited us in to look for that one instead of going through the lot. I really appreciated that idea. When he found the car on the internet he went out to the lot and brought it into the shop area so we could look at it out of the cold. Again, a very nice gesture! We liked the look so we took the car out for a test drive. The car was very nice and handled quite well. After the trip we went in and talked with Tim about what it would cost to get the car. I told him we couldn't get the car that day because it would take me hours to get all the equipment out of my car because I am a traveling teacher. We left with a handshake offer to buy the car.

On Monday January 11 we returned and purchased the car dealing with Mr. Howard. This was one of the smoothest transactions I have ever had in purchasing a car. He was very good at explaining everything that needed to be done and did not try to pressure us into buying extra items.

I have never been with my husband on a car shopping trip where he said lets buy the first one we saw. It usually takes him days or weeks of looking. The people at National Car sales were excellent to deal with and really made him feel good. He has since told several people that they needed to go check the place when they need a different car.

We are planning on using National Car Sales in the future if more vechicles are needed! It is clean, friendly and no pressure. Old fashioned values and traditions, something that is great to encounter in today's busy, crazy world.

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tgorrell
1/24/2010 10:31:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jesse Huntzinger

My Review of National Car Sales:
We have bought several cars from National Car Sales. Every car we have bought has been very dependable. We never feel pressured, but find the salesman very helpful. The quality and price are just what we are looking for. I would recommend National Car Sales to anyone who is looking for a dependable, low-mileage vehicle.

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Tim Cox
1/10/2010 5:20:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Pascal Decaudin, Mike Swartz, Rick Wright

My Review of National Car Sales:
I had the pleasure of working with Mike Swartz as my main salesman. The other two gentleman were very helpful as well. I was able to drive every vehicle that I wanted to and was never pressured to make decisions before I was ready. When I finally decided on the car I wanted I was allow to take it home for a few days to make sure that it fit in my garage and that I truly liked what I was buying. I had a wonderful experience!

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dustdiva
1/7/2010 7:23:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kim Stribling

My Review of National Car Sales:
I LOVE MY CAR! My experience at National was superb and I would highly recommend anyone I know to at least check out the inventory at this dealership if in the market for a vehicle. They allowed me to take the vehicle home, drive it, have it checked out and bring it back the next day. THANK YOU! My buying experience was awesome!

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Jetdoc1
1/5/2010 10:15:48 AM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Swartz

My Review of National Car Sales:
I have total confidence in your salesman Mike Swartz. He really assisted me in my purchase of two vehicles on the same day. My wife and I were treated like solid gold by Mr. Swartz. I have purchaced several vehicles now from this location and believe that Mike has been my salesman on all of them. I love my Cadillac and my wife loves her Ford Freestyle. We even had the option of going to another dealership and purchasing new, but were confident that we could not have bought the level of luxury and comfort for the price that we paid for these two vehicles. We have not had a need to have any vehicles serviced at your facility and could not comment on that portion of the questionaire.


Thank you Mike.

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xyz123
1/5/2010 9:40:49 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kim Stribling

My Review of National Car Sales:
Kim was knowledgeable and very helpful. She really made the car buying process Stress-Free and F-U-N!! The atmosphere was clean, pleasant and consumer friendly.

I was involved in an auto accident and the Finance team was very patient and more than willing to work with me. I appreciate it very much.

Thanks for all you help Kim and staff; I will see you again for my next purchase!

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