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National Car Sales
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This
Dealer
Manufacturer: Used Car Dealer
National Car Sales
7111 West Washington Street
Indianapolis, Indiana 46241
(866) 396-1013
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All
Indiana Used Car Dealer Dealers
Dealer Name
Review Count
Average Rating
National Car Sales
68
4.9
Leo Auto Sales
2
5
Tom Tepe Auto Ctr
2
4.9
Northgate Cars Inc
2
3.9
Hillside Motors
1
5
Otto's Autos
1
2.2
Nielsen Ford Lincoln Mercury
1
1
Gurley Leep
4
0
Bob Luegers Motors Inc
1
0
Custom Car Care
1
0
1
2
3
4
5
6
7
8
9
10
Cars For Sale By National Car Sales
Dealership Amenities
Over 300 vehicles available
Free vehicle history reports
Full Service Department
Rental cars available
Body Shop
Inventory updated daily
All prices posted
Twenty-Four Month Rating:
4.9
/5
About National Car Sales
This dealership is a
DealerRater.com Certified Dealer
and is committed to providing quality customer service.
As a Certified Dealer,
National Car Sales
has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made within two weeks of the review posting through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced.
This dealership is available to supply quotes for
used vehicle inquiries
.
About National Car Sales
National Car Sales has been in business for over 30 years. We started as a family-owned business and continue to operate that way. We sit on 15 acres on the westside of Indianapolis, Indiana. We are the largest Independent Used Car Dealer in Indiana and was recently ranked 16th in the nation. We are also the 2nd largest franchisee in the National/Alamo Car Rental chain in the U.S. Our 30+ Rental locations are spread throughout 9 states employing over 500 people and our Rental fleet consists of more than 3000 units. Our Retail lot has more than 300 cars, trucks, vans and SUVs in stock and we specialize in 1-5 year old vehicles. The bulk of our vehicles are off-lease and factory program units as well as retired from our own Rental fleet. Some of the older units that we sell on eBay and as-is are recent trade-ins.
We have built our business on customer satisfaction. Most of our clients are repeat customers that buy from us again and refer their friends and family to us. We will always strive to provide you with a hassle-free experience. Thank you for considering National Car Sales.
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austinfamily06
12/2/2008 12:03:54 PM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Mark Brown
My Review of National Car Sales:
National Car Sales was truly a blessing for our family. To make a long story short my husband and I have four children and one vehicle that can load all six of us around. Unfortunately right before Thanksgiving my van stop working and because of its age we really didn’t want to put any more money into getting it fix and we also didn’t have that kind of money to dish out at the time. Of course we went into panic mode and really didn’t know what to do but then decided it would be more feasible to bite the bullet and purchase a newer minivan. As I searched on the internet looking for deals on minivans I came across an ad that was almost too good to be true; a 2008 Chrysler Town and Country with a little over 29000 miles for $11,511!! The first thing that came to mind was”what the heck is wrong with that car?”. When I call National Car Sales I spoke with Mark Brown and the experience was amazing from start to finish. He explained that they had a sale going on one day where they dropped the prices on many on those models and it just so happen that particular van along with a few others stayed at a very low price adding to the great prices they already have on their selection. I called my husband at work and told him to go and look over the van and he did just that and was very please with the minivan. Now our credit isn’t the greatest so we were a little nervous about weather we would get approved or not especially with the economy being how it is. Mr. Brown informed us that they dealt with many lenders and that he was confident he could find us a lender that would fit our much budgeted needs. The next day we got a call from National Car Sales letting us know that we got approved for our minivan with no money down, so we towed in our minivan to be used as a trade in (which they gave us a great deal on) and that evening my husband pulled into our garage with our lovely new van with four excited little kids and one happy wife watching. From Mr. Brown to the financing guy my husband had nothing but the best things to say about his experience, but most importantly he left feeling like he got an amazing deal thanks to some wonderful people who chose to go beyond their jobs and helped a family. This is a great dealer that I would recommend it to everyone, from the internet to the floor I am sure that you can find exactly what you are looking for with flawless service feeling confident about your purchase. The deals they have on their automobiles are well below market value and very competitive, and the staff and floor is outstanding. I cannot thank National Car Sales enough and I defiantly rate this dealer a five star dealer. By the way just to let you know because I was still in shock about the deal we got on this minivan my husband took it to a mechanic just to make sure and a couple hours later everything checked out great and even our mechanic felt like we walked away with a steal! Thanks National Car Sales!
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DTGeneral
11/29/2008 1:03:53 PM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
John Drake, Jeff King
My Review of National Car Sales:
Found vehicles on website at good prices.
Allow to check out vehicles and drive without sales associate or hassle or hearing stories.
Worked with me on financing with my bank in Lafayette so I didn't need to vist Indy more than once. Did not try to sell me anything extra.
No nonsense, great experience.
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jaam2008
11/23/2008 10:18:58 PM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Swartzie, Mr. King and the manager
My Review of National Car Sales:
We felt that we received a fair price on our trade-in. The vehicle we bought was priced very competivitely for the market. The staff was helpful and it was obvious that they wanted our business. We have heard good things about this dealership since our purchse and would recommend it to others.
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lborgman
11/20/2008 6:00:42 PM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Pascal
My Review of National Car Sales:
My experience with National Car Sales was excellent. I had looked around and hassled with dealers for over 2 weeks before I saw the same car I had been looking at elsewhere at a much better price here. I went in and got a deal done that day. I worked with Pascal directly, but the sales manager was extremely helpful as well in coming to a final price. They are largely a no hassle dealer, but were able to make small concessions to fit into my budget. There was no pressure about the purchase or about financing. They even let me take the car for a night before the deal was officially closed. They were especially better than all their competition on the trade-in value of my old car. The used bluebook.com right in front of me to value my trade-in, and even rated it in better condition than I would've guessed to help meet my desired price. I highly recommend them, and in the current market the deals they're offering on used cars are unbeatable.
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krista7227
11/20/2008 9:14:22 AM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
John Drake
My Review of National Car Sales:
The reason why I give this seller an excellent review results in his adequate sales experiance. This seller stays at your level and doesnt try to induce a sale when the equation is impossible. As we all know, researching and buying a new car can be stressful. John's relaxed personality makes you and the situation confortable. I would recommend John to anyone reguardless.
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kweidekamp
11/18/2008 8:21:00 AM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Mike Swartz, Brian ?
My Review of National Car Sales:
I was very reluctant to purchase a vehicle from a rental car company, but my experience so far has been exceptionally positive and has exceeded my expectations so far! The sales staff were helpful and courteous but the Customer Service has been outstanding!
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me4hoosiers
11/11/2008 8:30:44 AM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Pascal Decaudin
My Review of National Car Sales:
Overall my experience with National went well. The salesman was very friendly, helpful, and understood what I was looking for. Quality was rated lower than 100% because I discovered that, on closer inspection after purchase, the engine air filter was missing. During the test drive, I also noticed that the low tire pressure light was on (service fixed prior to purchase). Regarding price, I felt that National compromised to my budget, particularly with my trade-in. National was the third dealer I had visited, and they offered 25% more on my trade, which made the overall deal fit with my budget. Customer service was good, however, there was some initial confusion, as I had made contact through Cars.com and it was unclear who was to handle the sale once I walked through the door.
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Response from:
National Car Sales
Added: 11/14/2008 9:02:17 AM
We appologize for the condition of the car. It happened to be one that we had not Certified yet. The confusion over your sales representative was due to the fact that our Internet Department had contacted you, as well as our showroom rep. We're glad that it all worked out and we appreciate any feedback that helps us get better! Thanks for your business.
jengunn5
11/10/2008 10:06:49 AM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Mike Schwartz
My Review of National Car Sales:
Everyone worked hard to get us at the payments we wanted. Thank you for all your work in the financial department! We love our new Durango! We have nothing but great things to say about National. We were recemmended and have done the same to many of our friends! Thank you for taking time for our family :)
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Kenrose
11/10/2008 4:49:29 AM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
No
Employee(s) Dealt With:
Jeff King/some old guy
My Review of National Car Sales:
Mr.King made me wait as I am sitting on the other side of the wall I listen to him talk on the phone with someone for 15 min+ And than go to eat. A man that big can wait for food. And the price of the car was more than the Kelly blue book.. And I went to there thinking I was going to save money.. I did I went to Andy Mor ...
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thealphagoddess
11/5/2008 11:56:31 AM
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
John Drake
My Review of National Car Sales:
I think that National Car Sales is a great place to buy a car. John was friendly from the beginning and never seemed annoyed that I called as many times as I did with as many questions that I had. Also, he never called me to bother me about whether I was coming in to buy a car from him or not. He let me take my time about my decision making without any hassles. I would definitely recommend National Car Sales to anyone who is looking to buy a new or used car in the future.
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Reviews 11-20 >>