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Neil Huffman Volkswagen
Louisville, KY
41 Reviews
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41 Reviews of Neil Huffman Volkswagen
October 15, 2023
Earl was the sales man I worked with he was great to work with and I bought a car the only thing that I didn’t like was when I traded in my truck I was asked to have all keys and owners manual for it which I with and I bought a car the only thing that I didn’t like was when I traded in my truck I was asked to have all keys and owners manual for it which I did I was expecting the same but I only got one key fob and no owners manual I ended up having to spend $160.00 of my own money to purchase these items. I should’ve looked in the glove box and asked before the deal was done. So if you buy a used car or truck from them check and ask for them. More
by Topher
Employees Worked With
Earl
Helpful October 25, 2020
Earl the deal maker is a straight up guy. He doesn't fool around with pressure selling. He shows compassion which is often rare in his business. I found my vehicle online set up an appointment and got appro around with pressure selling. He shows compassion which is often rare in his business. I found my vehicle online set up an appointment and got approved for the exact price! I drove off with my vehicle within a about 2 hours. This is the best experience I've ever had. He has potentially gained a customer for life. More
by kb
Employees Worked With
Earl and Sherry
June 26, 2020
Great sales person (Will), great price. My wife saw an Atlas on the internet for the right price. She called about it and Will Abernathy brought it to our home to test drive. Within minutes My wife saw an Atlas on the internet for the right price. She called about it and Will Abernathy brought it to our home to test drive. Within minutes of him leaving we received a written email proposal that included a great new car price plus an offer for my trade in that was slightly more than expected. We bought the car that same day. So far, we love the Atlas. Will and the managers were great to work with. The only negative was that even though most of the paperwork was done in advance, it still took 90 minutes at the dealership to complete the transaction. All in all, 5 star employees and service. More
by Mike
Employees Worked With
Will, Sherry, 1 other
December 21, 2019
I was on the hunt for a new car and drove a Subaru and loved it. I contacted the dealership and spoke with Chris and told him about the features that I needed in a car. Chris was able to quickly get me loved it. I contacted the dealership and spoke with Chris and told him about the features that I needed in a car. Chris was able to quickly get me what I wanted and when my husband and I went to purchase the car he went over everything with us. I absolutely love my new car and am so thankful Chris and his team were able to quickly get me what I wanted in a car. More
by Kristin
Employees Worked With
Chris
November 25, 2019
Wonderful Subaru Forester buying experience This is my second Subaru I have purchased through Neil Huffman Subaru. I have always received great service from Neil Huffman Subaru and will continue This is my second Subaru I have purchased through Neil Huffman Subaru. I have always received great service from Neil Huffman Subaru and will continue to do business with them. Christopher, my sales rep was a pleasure to work with as was all the staff that I interacted with over the period of two days. No hard sell, just a willingness to work with me, answer any questions I had and meet my budget while getting me into the car I wanted. More
by mlisanby
Employees Worked With
Christopher Stewart, Jay Cross
October 31, 2019
Thieves Don't ever let your guard down at this dealership. These thieves snuck a $1000 "eckbond" charge into my financing after I declined it multiple times. Don't ever let your guard down at this dealership. These thieves snuck a $1000 "eckbond" charge into my financing after I declined it multiple times. They will wear you down and knock you off your guard by extending the purchasing process for much longer than it needs to be, hoping you won't notice the extra charges in your purchase agreement. More
by bhabenstein
Employees Worked With
Dylan
October 03, 2019
10 stars across the board. Leilani & her team are hands down the best Team. They truly go the extra mile and think outside the box. Customer service and responsiveness = EXCELLENT .. thank you and I will down the best Team. They truly go the extra mile and think outside the box. Customer service and responsiveness = EXCELLENT .. thank you and I will see you in 100k miles for my Subaru # 3 😎 More
by Realtor Warrior
Employees Worked With
Leilani Hart
September 21, 2019
"Dealership Review 5+Stars!" From tiring months of searching for a new vehicle online and on dealership lots, we found with the great help of Leilani the perfect car! Not only was From tiring months of searching for a new vehicle online and on dealership lots, we found with the great help of Leilani the perfect car! Not only was our salesperson knowledgeable about the vehicle, purchasing process and options; but she made it a truly fun and easy experience. All of our questions were explained thoroughly and we feel comfortable in seeking assistance should new questions arise. Thank you for such a wonderful experience purchasing our vehicle. Definitely will tell family and friends about you! More
by sbsmith
Employees Worked With
Leilani Hart
August 23, 2019
Dealership review Shawn Baxley took great care of me to make sure my paperwork was correct before I left out in my new car. The team that took care of me that day, I am Shawn Baxley took great care of me to make sure my paperwork was correct before I left out in my new car. The team that took care of me that day, I am truly thankful for. If you need a car trust this dealership, they treat you like family. More
by LoveLeighStyles💚
Employees Worked With
Shawn Baxley, Leilani Hart, Tripp Davis
