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New Country Lexus of Westport

1317 Post Road East, Westport, Connecticut 06880
Sales: (888) 230-9273
Service: (888) 231-0356
Parts: (888) 231-0356

Makes: Lexus|Service Center
 
Excellent
98% Recommend

Overall Rating 4.9

307 Lifetime Reviews

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New Country Lexus of Westport
307 Lifetime Reviews

Hours: Closed

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New Country Lexus of Westport Info
Hours
Amenities
About New Country Lexus of Westport

******************************* "THE ALL NEW* LEXUS OF WESTPORT ******************************* 24/7 @ www.LEXUSOFWESTPORT.com ******************************* *NEW Management *NEW Redesigned Product *NEW Customer Focus THE LEXUS COVENANT Lexus will enter the most competitive, prestigious automobile race in the world. Over 50 years of Toyota automotive experience has culminated in the creation of Lexus cars. They will be the finest cars ever built. Lexus will win the race because: Lexus will do it right from the start. Lexus will have the finest dealer network in the industry. Lexus will treat each customer as we would a guest in our home. If you think you can’t, you won’t… If you think you can, you will! We can, we will!

About This Dealer | Hours of Operation | Amenities

About New Country Lexus of Westport Learn More

******************************* "THE ALL NEW* LEXUS OF WESTPORT ******************************* 24/7 @ www.LEXUSOFWESTPORT.com ******************************* *NEW Management *NEW Redesigned Product *NEW Customer Focus THE LEXUS COVENANT Lexus will enter the most competitive, prestigious automobile race in the world. Over 50 years of Toyota automotive experience has culminated in the creation of Lexus cars. They will be the finest cars ever built. Lexus will win the race because: Lexus will do it right from the start. Lexus will have the finest dealer network in the industry. Lexus will treat each customer as we would a guest in our home. If you think you can’t, you won’t… If you think you can, you will! We can, we will!

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 7:00 PM

Tuesday 7:30 AM - 7:00 PM

Wednesday 7:30 AM - 7:00 PM

Thursday 7:30 AM - 7:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 7:30 AM - 5:00 PM

Sunday Closed

  • Personal Sales and Service Conceirge
  • Complimentary Pickup and Delivery
  • Over 50 Complimentary Lexus Loaner Cars Available
  • Complimentary Shuttle Service
  • Complimentary Car Wash with Every Service
  • Drive-In Service
  • Express Service
  • After Hours Drop-Off
  • Customer Lounge Area
  • Cable TV
  • Free Coffee / Cappuccino / Espresso
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Valet Parking
  • Quiet Business Center with Computers
  • On Site Body Shop Services
  • Dedicated Technology Specialist
  • Dedicated Lexus Certified Pre-Owned Center
307 Dealership Reviews
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PETRASHKA
9/04/2014
Reason For Visit
Sales (New)

"CAR PURCHASE"

THE PROCESS STARTED ABOUT A MONTH BEFORE I PURCHASED MY NEW ES 350. IT STARTED WITH A CALL FROM CAROLYNA. I TRULY WASN'T GOING TO GET ANOTHER LEXUS BUT CAROLYNA AND I NEGOTIATED OVER THE PHONE AND FINALLY ON 8/26 WE STRUCK A DEAL. FIRST TIME EVER I PURCHASED A CAR OVER THE PHONE..

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

October 11, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

slava550
9/03/2014
Reason For Visit
Sales (New)

"Great overall experience"

Carolyna is a miracle worker. She was able to get me out of my current lease over 2 years early and into a new , impossibly gorgeous, white CT200h F sport for the same payment I had. She stayed in constant contact with me about current stage of the deal (they had to get the color I wanted straight from Japan). Closing went smoothly and quickly. Michael, the delivery specialist, was extremely knowledgeable and was able to answer all my technology questions about my new vehicle. Overall great experience, this is our 5th car from Lexus of Westport and definitely not the last one.

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

October 11, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

Kelly044
9/03/2014
Reason For Visit
Sales (New)

"My experience with Lexus of Westport"

I would recommend lexus of Westport to everyone. My experience was wonderful. The staff was very friendly and welcoming. Joe Jacob, my salesman was wonderful. He emailed me back right away and answered any questions I had very promptly. I've had the Lexus RX350 for a week now and I love it!!

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

October 11, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Lexus of Westport Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

LUKE63
9/02/2014
Reason For Visit
Sales (Used)

"Different car buying experience"

Amazing experience here at Lexus of Westport. I can't believe was that easy , and pleasurable to buy a new car this days. From the first hello, to the last good bye we feel here like home. No pressure sales, upfront price, everything went smooth and fast. Our sales person NOEL was extremely polite and helpful, and we'll recommend him to all our friends . Also we want to say thank you to Ricky ,for helping us. Thank you all team from Lexus of Westport. NOEL you make us long life customers and friends. Best regards Rodica and Liviu Cadareanu Redding, CT

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I Recommend This Dealer: Yes

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NOEL Samuels

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New Country Lexus of Westport responded to this review

October 11, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

Kellymark23
9/02/2014
Reason For Visit
Sales (New)

"Awesome"

We had a great experience here. Dave was not pushy and answered all the questions we had about the car. Everyone was friendly and helpful. Happy with our purchase!

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

September 02, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

kryjhg
9/02/2014
Reason For Visit
Sales (New)

"Great Experience with John Blank"

John was great help and really facilitated the buying process, as opposed to forcing it. He was every bit a sales assistant, and not a salesman. Great experience. Will buy with John again.

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

September 02, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

Jbhuiyan
8/27/2014
Reason For Visit
Sales (New)

"Easy transaction"

My salesman Joe Jacob was great! Our transaction went very smooth with no complaints. The deal was set up over the phone and everything was just how we had agreed on once I got to the dealership. Our business manager Anthony made the leasing terms work with my budget and made the sign out very smooth. Michael, the tech specialist, was great at going over the car and answering any questions I had with the new technology. I would definitely recommend these guys to anyone that's in the market for a new lexus!

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

September 02, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

mweiant
8/25/2014
Reason For Visit
Sales (New)

"Great Experience until now"

In March, we turned in our leased 2013 350 and leased a 2014 model. The process went perfectly. Our primary contact was Carolyna and she was a joy to work with, always friendly, patient, and responsive to our many questions. And the car is great! But a problem has just come up. Lexus Financial, out of the blue, has billed us $994 for personal property tax on the 2013 car, which they have forced us to pay. It was our understanding when we turned the 2013 in that you were paying off all expenses on the existing lease and so we are expecting that you will reimburse us the $994. Please respond.

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I Recommend This Dealer: Yes

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New Country Lexus of Westport responded to this review

September 02, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

Jim_A
8/25/2014
Reason For Visit
Sales (New)

"Awesome Car Buying Experience"

I was in the market for my first Lexus and Joe Jacob and his team went out of their way to make this transaction as seamless as possible...this considering I drove 3 hours out of my way to work with him. Joe and his team took care of every detail...from negotiating to delivery. The overall experience was stress-free and first class. I would highly recommend purchasing your Lexus from this dealership...you won't be disappointed!

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I Recommend This Dealer: Yes

Did you find this review helpful?

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New Country Lexus of Westport responded to this review

September 02, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

bob.boles.33
8/20/2014
Reason For Visit
Sales (New)

"Amazing car buying experience!"

From start to finish, our experience was exemplary. We have been so happy with our service experience through Jeff King, we have only serviced our car here, even though we live in Manhattan! Therefore, when it came time to trade it in and purchase a new car, our first choice was New Country, and we were not disappointed. We were handled professionally and courteously through the entire process, and never got the feeling of the "typical" dealership pressure sales. No "manager" had to approve the deal, and everything was out in the open, with no hidden fees or packages we were forced to take. In fact, after doing our research, we were given pricing and value greater than our expectations! This never happens. In addition, since technology is such an important part of the new car experience these days, New Country has a full time representative dedicated to spending as much time as necessary (when picking up the new car) to familiarize us with the car's system. Finally, we signed the remaining paperwork with the business manager, Anthony Ferreri, who could not have been a better public relations image for the dealership. He is personable, knowledgeable, and genuinely interested in our satisfaction. We highly recommend this dealership!

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I Recommend This Dealer: Yes

Did you find this review helpful?

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New Country Lexus of Westport responded to this review

September 02, 2014

Thank you very much for your review. We appreciate your feedback and please let us know if you need anything during your Lexus ownership. Your business is appreciated! Please remember your first TWO services are complimentary at 5 months and 10 month intervals from your date of delivery OR as soon as your maintenance light appears on your dashboard. The TWO complimentary services are valid at our Service Center at 80 Kings Highway Cut-Off in Fairfield, CT. We have over 50 brand new Lexus loaner vehicles by appointment for any service over 2 hours for your convenience and appointments can be made 24/7 at www.newcountryservice.com . In the unexpected event of an accident, dings, dents or any body repair, please note to bring your Lexus direct to our Service Center and it will be handled by our Body Shop Specialist using genuine Lexus parts. If you wish to attend our next New Owners Welcome Event, please LIKE US on Facebook at https://www.facebook.com/NewCountryLexusWestport . You will find our next event date where you can RSVP to join us for food, technology presentations and win some exciting Lexus prizes. Refer your Family, Friends and Co-Workers to Lexus of Westport at http://www.newcountrylexusofwestport.com/Referral-Program-in-CT?siteMapItemName=2533801375126172536 and enter your information to receive $200.00 for every new or used car sales referral at Lexus of Westport. If you have any technology questions, please contact one of our Lexus Technology Specialists at (203) 255-1531. They are there for you to get the most out of your Lexus ownership and to make sure you are completely satisfied with your vehicle. Thanks again and welcome to the New Country family, JR Buchbinder General Manager jrbuchbinder@newcountry.com www.LexusofWestport.com (203) 255-1531 x6912

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