My Review Of New England Motor Cars, LLC:
I purchased a 1999 Ford Explorer from this dealership & i would positively NOT recommend anyone buying a car from him again. I had limited funds that i received from an auto accident and i was looking for a suv, my previous vehicle was a chevy blazer, when i saw thia explorer on their website. Went out for a test drive, the vehicle seemed ok, except for the broken drivers seat, which he said he would fix, i decided to purchase the vehicle. I went back a week later with my check and the very next day, the engine light come on, I could open the drivers door and the vehicle kept stalling and i am having trouble with the brakes. I drove it to them, and of course they said they would fix it all and i could pick the car up in a couple of days. No problem, went back and picked the car up & went grocery shopping, opened up the back hatch and it almost landed on my head, a strut was broken. Once again i took it back and he said he would fix it. Picked it up again & took it to a reliable station to have it inspected & it FAILED. Took it back to Andrew and again he said he would send it out to have it fixed and to come back later in the week. Look I'm going on at almost 2 1/2 weeks after purchasing this vehicle and its in the shop more than I have it it my physical possession. I once again took it back to have it inspected and it FAILED again, dare i say ***. I asked Andrew where he was sending the car to to have it fixed and i took it down there myself. The mechanic assured me he would fix the problem. He told me that at the request of Andrew they were to only "Bandaid" any issues so it could pass the inspection and nothing more. At this point i had them put the damn sticker on and honest to god the very next day a sensor came on and i took it to an independent dealer and they did a diagnostic check & said that there was a fuel emission leak, just what I needed. I had already called the BBB & they informed me that the car did not meet the lemon law, because I picked up the vehicle 1 week after signing the purchase & sales agreement, but it qualified under the used car law, so Andrew had 30 days to fix everything to make it sticker/inspection ready. I informed the mechanic of this and the emission leak was done properly. 5 months after purchasing the POS the brakes & roters and a ball joint went at a cost of $900, then the drivers seat broke (wasn't properly fixed) and I can't afford a new one, the seat is still broken to this day. Since purchasing the vehicle, i've spent $2400 and it only cost $4700 to purchase. I would avoid this dealer like the "BLACK PLAGUE". Check out his rating on the BBB website, he failed.
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