New Monroeville Chrysler Inc

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of New Monroeville Chrysler Inc:
I have dealt with this dealership since arriving in Pittsburgh in 1994, and was lucky enough to have Jeff Mountain as my sales person during this, my latest buy. Jeff is a young, hungry and very competent fellow who made our negotiations as comfortable as possible. After I had decided on a 2002 Honda Civic which the dealership had just gotten in on a trade, we began negotiations on the price. Jeff was instructed to bring in Sam to handle the final price negotiations, but ended up blowing the deal. The intervention of the GM, Vic Olive, not only saved the deal, but made me very satisfied with it. I highly recommend Jeff if you are going to buy new or used in the Monroeville area. Oh, and the service team is top notch too!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of New Monroeville Chrysler Inc:
I would like to express my reasons for giving a very high rating to the New Monroeville Chrysler-Jeep dealership. I was totally satisfied with my recent leasing experience of a 2008 Chrysler 300 Limited and here's why.....From the first look at the new models and test driving them with their salesman, Jeff Mountain, to the process of establishing a fair monthly payment along with the general manager, Victor Olive, to dealing with Bill Sorochman in the service department when having a chosen accessory installed on my new car, the entire process was so relaxed and pleasant! The knowledgeable and friendly staff makes the apprehensive decision to buy or lease a car painless and worry-free. They made me feel right at home and I was treated as though part of the family! I especially felt well at ease with Jeff Mountain, the salesman. He has embraced this business and has been able to establish himself well! He is well informed and knowledgeable about the car models he presents and if he didn’t happen to know the answers to my questions, he FOUND OUT the answers! Jeff has a special intuitive quality which helps him to guide the purchaser toward the best choice for them, not a “forceful” approach which has been a stereotypical misconception of car salespeople. He continually strives to make sure that his customers’ leasing/buying experience is smooth and pleasant, always being sure to accommodate whatever is desired. He kept assuring me that we would ultimately find the car best suited for me, at the very best price and he would not rest until we found success! Well, let me tell you – we DID! I am very happy with my choice and all of its standard features and the additional features which were equipped on this particular vehicle were exactly what I wanted. In addition, I hadn’t considered the color of “Sandstone” at first but Jeff again walked me through the available choices and his suggestion proved to be what I liked the most! Vic was also easy to work with during the process! He was clear and straightforward with the business details and I appreciate that! He never dismissed my seemingly “dumb” questions and answered them with ease. He was also committed to finding the best deal for me and took the time to explore different possibilities for my situation. He, along with Jeff, diligently worked toward making me 100% happy with my ultimate choice. I look forward to working with Monroeville Chrysler-Jeep again for future purchases and highly recommend this superb dealership! As far as sales staff, Jeff Mountain will undoubtedly be my #1 choice again!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of New Monroeville Chrysler Inc:
Jeff Mountain of Monroeville Chrysler was fantastic to work with. He went out of his way to make sure everything was right. He fixed any issues and gave great customer service. I recommend getting a car from him and Monroelville Chrysler anytime. His knowledge about the vehicles was outstanding. He handled the financing also very well and went out of his way to get us a good deal. We also were very satisfied with the customer service of the service department. They took care of our issues, and did so in a timely manner.

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