Newbold BMW

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Newbold BMW:
I would not recommend Newbold to anyone. They are the most unprofessional group of salesmen I have ever dealt with. I have made numerous attempts to get specific questions answered, with the response..."I will call you right back." I finally have to call days later. I talked to two different salesmen at that dealership who gave me $3,000 difference in value of my own BMW within days of each other. I was told that the reason why is because I have "major transmission trouble". I then had THEIR service department inspect it to find out that there was nothing wrong with my car. I have had 3 different people call there in reference to a particular vehicle on their lot. Even gave the salesmen the stock number. All three times they were given inaccurate information about the car. When I talked to the manager about that particular situation, he said that we "talked to the wrong people." That is the response to all of my questions and concerns about my different experiences....."You are talking to the wrong people." What kind of answer is that? I finally talked to the owner. I now understand why the salesmen and manager are the way they are.....It all starts at the top!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Newbold BMW:
I love this place. I will buy all my new BMW's from Terry until he retires again.

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