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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
536 Reviews
Local Family owned Dealership. We have Good Service, Great People and low prices.
24 Dealerships in Maine and New England, and the Country. We are staffed with the same great people you have been seeing for decades!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 536 reviews
April 16, 2024
Sorry guys for the 4 score but the remote start that you repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,li repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,like last time. More
by John
Verified CustomerEmployees Worked With
Helpful April 05, 2024
Not your average dealership. They care, they are honest, they are fair, and really do want to please their customers. I would highly recommend them!! They care, they are honest, they are fair, and really do want to please their customers. I would highly recommend them!! More
by barkinglaurie
Employees Worked With
April 05, 2024
Surprising lack of attention to detail! Produc knowledge could be better. Took a week to accomplish dealer swap of vehicle due to their lack of drivers. Produc knowledge could be better. Took a week to accomplish dealer swap of vehicle due to their lack of drivers. More
by peter.kelloway
April 04, 2024
I brought in my 2020 Ram 3500 mega cab an was looking to trade it in. They were very helpful an showed me a 2024 2500 Ram . They offered me a deal I couldn't beat. So I I purchased the new Ram an looking fo trade it in. They were very helpful an showed me a 2024 2500 Ram . They offered me a deal I couldn't beat. So I I purchased the new Ram an looking forward in returning again for my next vehicle buying experience. Thanks again for your help. More
by kronosconstruction.me
April 02, 2024
They gave me a rundown of the status of my car afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreem afterwards, tires, brakes. Oil change & tire rotation went fine. Parts are on order for the Uconnect system. They were also accommodating with agreements made with the old management. More
by HappyCustomer
Employees Worked With
Bennett
March 28, 2024
Did what they said they were going to do on time and willingly. When looking for dealer service I will be back willingly. When looking for dealer service I will be back More
by russ29
March 23, 2024
Very courteous and thorough They found a bad rear wiper and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of experience in the auto repair business More
by keith_a_lang
Employees Worked With
Michael and a young lady who did the state inspection who's name I didn't get but her mom, Becca, also works there
