This dealership is VERY inconsiderate of people’s time. I was looking at a 2014 Nissan Armada Platinum, with 22,164 miles on the odometer at the time that I drove an hour to go look at. I went to view this vehicle at this dealership on May 21, 2016, which was a Sunday. When I got to the dealership, I was greeted when I walked in the door, by a female. I don't remember her name, but she was very nice. I asked to see Sergio, and she told me that he had left for the day, and that Caleb Tyson would be able to assist me. Well, I told him what I was interested in looking at, which was the Nissan Armada Platinum, and I must add this was the only Nissan on the lot. I guess he didn't care about what I said, because he directed me to the vehicles that I didn't care to look at. I then found where the Nissan was located and I was out in the lot looking at the Nissan Armada for about 15-20 min, and no one came to assist me or anything. I then go back into the building and Caleb asked me did I see anything that I liked and I told him, “Yes, the Nissan Armada." He says, "Ok" I then said that I wanted to test drive the vehicle and he stated that I had to fill out some paperwork, before I could test drive the Nissan. I found that to be majorly weird, but hey it could've been a new thing. Well, after that day Sergio made sure to call me every day from that point on. He was leaving messages to come view the truck, and he would make a good deal for me. Granted when I went there the first day, he wasn't there. Now, on May 31, 2016 (Yesterday) Sergio calls me that morning while I am at work, and ask me to come in to test drive the vehicle and he will make me a good offer. Well, I agreed, and said that I would be there at 6:30pm. When I got to the dealership, that same Nissan Armada Platinum, was driving off the lot for a test drive by another couple. I looked at the vehicle, as it drove by. I walked in the door, and I was greeted by the same female as the last time and I asked for Sergio. She tells me that Sergio was on a test drive in the Nissan Armada Platinum, which was scheduled for me to test drive at 6:30pm. Sergio comes back and introduce his self to me and tells me that they will make a good deal for me. I said "Ok" and shock his hand. The guy that was helping me, let me test drive the vehicle and I loved it. We get back to the dealership after the test drive and we sit down and started talking about how the truck was going to be financed. Well, I look over and Sergio is getting a folder with paperwork in it. The couple was still sitting at the table. The guy that I was working with goes over to get his manager to appraise my vehicle, but something didn't seem right. Sergio started glancing over at me, not saying anything, and the couple was looking at me as well. I got up from the table and asked why do you need the manager to appraise my vehicle and they are still here at the table. The sales associate that I was working with tells me that they vehicle was just sold to that couple. Sergio knew what was going on and wasn't even man enough to come and apologize for wasting my time and gas. I will never come back to this dealership again and I WOULD NOT RECOMMEND ANYONE TO THIS DEALERSHIP, ESPECIALLY SERGIO!!!!!! If I could've given this no stars I would have!!!!!!!!!!!!!!!!!!
I Recommend This Dealer:
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