Did not buy my vehicle here, but did try and negotiate with them. Service here was adequate but expense compared to the dealer I am now using. Not very friendly, a bit uppity. Clear bra had to be replaced at my expense elsewhere, just not up to the standards of the mark. Overall, for a Porsche dealer, I didn't feel the least bit appreciated. My current dealer is great.

Was this review helpful to you?    Yes | No Thank you

The dealer did not have the car we wanted on the lot on our first visit. Drew called us as soon as the desired car came in on trade. We saw the car on his day off so we test drove with another gentleman. The entire staff was very friendly and helpful. After choosing the car as the one we wanted, Drew worked with us to make the deal. He was very informed on how the car worked and spent a lot of time going over things after the paperwork was done. He has also invited us to come in weekly for "training" on the car until we are comfortable with how it works. We took the car in and visited the service department where we spoke to Ryan. He went over things we didn't understand and assured us that the car is working as expected. We are very pleased with this dealership and our beautiful car!

Was this review helpful to you?    Yes | No Thank you

This is my third buying experience at Newport Porsche. I have dealt with Marty Beam on 2 cars now and have referred close personal friends directly to him specifically because Marty is a phenomenal salesman with a love of Porsche. Marty pulls out the red carpet for all of his clients and this really separates him from other salespeople. His knowledge of the history of the Porsche brand, racing culture and his charismatic demeanor have made me a long time customer Marty's and of Newport Porsche. Marty takes the time to point out all of the options on the car and you can really tell this guy LOVES Porsches. On the business end he is a great negotiator, making sure the customers needs are conveyed to management. The service department at NPAC has also been great, now servicing my fourth Porsche. I highly recommend Marty Beam and Newport Porsche if you are in the market for one of these cars. You won't be disappointed.

Was this review helpful to you?    Yes | No Thank you

This was by far the easiest and fastest experience I have ever had. Roman Fessel and Dan Comouche were outstanding and Roman's knowledge of the A6 was vast. I highly recommend Newport Audi

Was this review helpful to you?    Yes | No Thank you

A friend said they'd give us the best deal, came in with trade-in $5500 less than what we got from another OC Audi dealer, lease numbers no where near what we ended up getting, their msrp 30% higher for 3.0 vs 4.0 engine than shown on other dealer invoices and described in Car and Driver. Also slow to respond. Hope referred repeatedly to me as "girl" and had no knowledge of national TV ad campaign - in fact saying it didn't exist. She also didn't give specific numbers when asked for a quote, just said she couldn't get us where we wanted to be - challenged me to find a deal elsewhere, so I did. Got more car, more for trade and price I could live with without being spoken to as if I was an idiot who'd never purchased a car before.

Was this review helpful to you?    Yes | No Thank you

I visited here a year ago and decided that I should give them a praise after my recent experience with other dealers.

I walked in looking for an A6 CPO late in a weekend to confirm some of the terms in the advertisement. It was probably a slow day and the whole sales floor was empty. The receptionist called for a sales but no one arrived until 15 minutes later. I didn't mind that as I spent the time checking out their display vehicles. The fleet manager from the Porsche side showed up introducing himself. He walked me through the Audi A6 even though it wasn't his familiar territory. It was okay for me as I already knew enough of the car and just needed a test drive.

The test drive went well, and they maintained the CPO alright. The best part was the sales. No pressure on the sales. Knowledgeable about cars. Probably likes all-wheel-drives as much as I do. He stated the facts and gave me all the time to consider. Definitely the best car salesman I met.

I ended up not buying the car from them, but that's because it was a CPO and it didn't have the exact features that I wanted. I'll definitely shop at Newport again for my next car.

Was this review helpful to you?    Yes | No Thank you

These people are jokes. Audi in general is a horrible company. Once your car leaves the lot, and you made the purchase, they could careless about you. In the last 6 months my car has been in the shop over 12 times, and STILL ISN'T FIXED!!!! Newport Audi REFUSED to replace my BRAKE BOOSTER UNDER WARRANTY EVEN THOUGH THEIR PART FAILED AFTER 2 MONTHS... THEY WANT ME TO PAY THE LABOR, OF $136.00 A HOUR!!! They also charged me $179.00 for a transmission repair, and THE TRANSMISSION STILL IS DOING THE SAME THING AS BEFORE!!!! When talking to the Service Manager, he was RUDE and unwilling to help. David, my repair rep, finally refunded me the $179 I spent on the bogus transmission repair. I called Audi Customer Relations and they were unwilling to help me with any of my issues either...

BEWARE OF AUDI.... GO DOWN THE STREET TO BMW, OR HONDA... I never had any issues with EITHER ONE OF THEM!!!!

Was this review helpful to you?    Yes | No Thank you

Very professional staff. No hack sales routines. Respectful of my time. Incredible facility with great location. Spent the time to go over many vehicle features.

Was this review helpful to you?    Yes | No Thank you

Thanks for helping my son give the best Mother's Day gift!

So my 12 year old son loves cars. He clued in quickly that my wife's favorite car is an Audi TT but with 3 kids and a dog she's been in a Suburban for 10 years. He really wanted to get her a day in an Audi TT for Mother's Day. So being a dad that doesn't want to squash my kids dreams, I called around and wasn't able to rent one. But then I called Newport Auto Center and talked to Roman. I explained the situation and he said he'd call me back. 10 minutes later it said sure thing.

My son and I went down earlier in the week just to meet Roman and make sure all is setup for Sunday. Then on Sunday we ran an "errand" and picked up the car and had it parked behind the garage. My son had wrapped up a brochure of the Audi TT which my wife appreciated and thought was the full gift. Then he casually swung the keys around...the rest can't explained in words. Awesome.

Roman didn't ask for anything except a copy of my license and insurance. He didn't hassle me or even follow up with any sales calls. This genuine help to fulfill a Mother's Day gift is why I would highly recommend working with them. I'll be back once the kids are grown and my wife is ready to own a TT!

Was this review helpful to you?    Yes | No Thank you

Top customer services in both the sales and service areas. They have gone above and beyond for me so many times. They have treated all of my concerns and issues seriously and gone through extensive testing to identify potential causes. They listened to all of my feedback and even though I was thinking that I may be wrong, they continued searching and eventually found that there truely was a problem and resolved it! Another time, I had an issue with an aftermarket battery that started leaking. They went to pepboys got the replacement and installed it all on the same day! They are the best by far!

Was this review helpful to you?    Yes | No Thank you