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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

Sort by
July 28, 2023

Alex was amazing. Very helpful and easy to work with. Customer service was great. Thank you More

by ANDREY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 03, 2023 -

Porsche Rocklin responded

Thank you for taking the time to call out Alex's amazing work. We will make sure your kind words are passed along.

Helpful
July 12, 2023

Louie was very helpful and professional. He responded quickly to a follow up email question re note on condition of car. A positive experience! More

by JKIRLIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
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Jul 20, 2023 -

Porsche Rocklin responded

It's great to know that your recent experience was such a positive one. Thank you for choosing Porsche Rocklin and for taking the time to call out Louie's great work. See you for your next service visit.

Helpful
July 08, 2023

Great sales team, and services department. Also terrific customer care and follow-up after services repairs. Clean facilities. More

by James Diggs
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Coburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Porsche Rocklin responded

Thanks for leaving us a positive review, James. Our team is always happy to help you out and we hope to serve you again.

Helpful
July 07, 2023

Brought my car in for a recall related to the PDK transmission in sport mode. New software was loaded up and car feels no different. Louis took great care of me More

by cfat1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
Report | Print
Jul 12, 2023 -

Porsche Rocklin responded

Thank you so much for the great review. We’re so glad that Louie provided such a positive service experience for you and your vehicle. We’ll be sure to pass along your kind words. Please let us know if we can help you with any other automotive needs in the future.

Helpful
July 07, 2023

Louiee Debelle needs a raise as soon as possible! ! Maybe throw in a promotion as well. More

by sanket_mishra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 12, 2023 -

Porsche Rocklin responded

Thank you for shouting out Louie's great work and for choosing Porsche Rocklin. We'll be sure to pass along your kind words.

Helpful
July 07, 2023

EVERYONE was completely knowledgeable, friendly and very helpful! Richard Huth was great. So happy I bought from Porsche Rocklin! More

by KCLEIJON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Huth
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Jul 12, 2023 -

Porsche Rocklin responded

Thank you for the great review. Richard is a great employee and we’re grateful to have him on our team. Please let us know if we can help with any other automotive needs.

Helpful
July 07, 2023

Louie and the service team was fantastic, answered all my questions and processed me quickly. My disappointment is with Porsche technology. The Service team has been trying to hook up my Porsche Connect More

by RRADOYCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
Report | Print
Jul 20, 2023 -

Porsche Rocklin responded

Thank you for the kind review. We're happy to hear that Louie and the team made your recent service visit a great one, despite issues we've been experiencing with Porsche Connect. Our team is here to help whenever you need us.

Helpful
July 07, 2023

Louie was friendly and exceptional in every way as always. Loner vehicle was a nice service. More

by sharibelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
louie
Report | Print
Jul 12, 2023 -

Porsche Rocklin responded

We're happy that our team was able to provide a loaner car during your appointment. We always want to go the extra mile and ensure all of your needs are met. Please don't hesitate to reach out to us if we can assist further.

Helpful
July 06, 2023

Excellent Dealership! Great waiting area with beverages and snacks. The Staff is awesome and they took excellent care of my car. More

by tnorg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
Report | Print
Jul 12, 2023 -

Porsche Rocklin responded

Thanks so much for taking the time to rate Porsche Rocklin. We hope to see you again soon.

Helpful
July 05, 2023

Easy appointment and service visit. Had no issues and everything was done well as usual More

by rexpillai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Jul 12, 2023 -

Porsche Rocklin responded

We appreciate you taking the time to rate your recent service experience at Porsche Rocklin. Our team will be here for you whenever you need us next.

Helpful
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