Read Reviews Nimnicht Buick GMC

Nimnicht Buick GMC

Nimnicht Buick GMC

11503 Philips Highway
Jacksonville, Florida 32256


Sales: (904) 733-1616
Service: (904) 425-0830
Parts: (904) 737-8160

Manufacturers: Buick, GMC

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  • Customer Service:

    4.8
  • Quality of Work:

    4.7
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 40 reviews

4.8

4.8 out of 5

48 lifetime reviews

Nimnicht Buick GMC

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Certified: Nimnicht Buick GMC

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Nimnicht Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Nimnicht Buick GMC

The Nimnicht family of dealerships have been proudly serving N.E. Florida and South Georgia for over 70 years. Opened in 1941, we are still family owned and operated. Come in and experience the Nimnicht difference.
Nimnicht, Your Friends in the Car Business Since 1941!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 AM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Cafe serving breakfast and lunch Free Coffee
Hablamos Espanol Free Drinks
After Hours Drop-Off Free Loaner Cars
Children's Play Room Free WiFi
Free car wash with every service Instant Financing
Express Service Parts Store
Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television

Blessed2BABlessing
5/10/2013 9:58:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mario Burgos my service provider Glenda customer service and Pam courtesy van driver
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

This is the only place I take my car to be serviced the facility is clean and comfortable Mario is awesome Glenda is very friendly when I need the coutesy van Pam is very friendly great service trustworthy and my car is always delivered to me in perfect shape great quality great workmanship Jackie Lynch is a wonderful store manager

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Response From: Nimnicht Buick GMC
Added: 5/12/2013 12:27:59 PM

Thank you very much for the kind words about our staff. From the top (Jackie Lynch) down to our courtesy driver (Pam) we all feel a responsibility to every customer to make sure it is the best experience we can all make it. It is nice to hear we accomplished our goal.
Thanks again

Twitter
Gatorm13
3/21/2013 10:33:08 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pam Stankiwicz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

Great dealership and my sales consultant Pam S. was incredible. The management staff, Jay, Tim, and Dennis was very helpful in my search for a vehicle with what I was looking for, and I am picky. Kudos to the service and sales staff.

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Response From: Nimnicht Buick GMC
Added: 3/21/2013 10:47:21 AM

Thank you very much for your nice comments about Pam and our dealership. Jay and our other managers assist "picky" customers every day. But you should be picky, because it is your hard earned dollars we are talking about, so Kudos to you.
Thanks again,
Jackie Lynch
GM

Twitter
abharmonize
3/3/2013 1:18:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David Bock
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Nimnicht Buick GMC:

I went in looking for a used car and ended up buy a new car because I received such a good deal. Friendly service without the pressure. Thanks Nimnicht.

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Response From: Nimnicht Buick GMC
Added: 3/4/2013 1:12:47 PM

Thank you for taking the time to write such a glowing review. David is a top notch sales professional and works hard to please all of his guests. Nimnicht has been serving this area for 71 years and we have done so by being friendly and with no pressure.
Thanks again
Jackie Lynch
GM

Response From: Nimnicht Buick GMC
Added: 3/4/2013 1:15:22 PM

Thank you for taking the time to write such a glowing review. David is a top notch sales professional and works hard to please all of his guests. Nimnicht has been serving this area for 71 years and we have done so by being friendly and with no pressure.
Thanks again
Jackie Lynch
GM

Twitter
sjchaplin
2/22/2013 2:38:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason
Jackie and Steve (finance) Gene and Steve (service)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

I am a repeat customer at Nimnicht, and I purchased many cars in my adult life from other dealerships prior to my first experience at Nimnicht, so I am well aware of the treatment there as compared to everywhere else. It is not just the sales team or prices or offered vehicles for sale that brings me back, but everyone involved from sales and finance to service after the sale. I have purchased both new and used cars from Nimnicht, with complete confidence, and will return again when it is time to purchase my next car. There is no where else that I trust more. I give my highest review to Nimnicht because these guys are kind, friendly, fair, and honest, and even after the sale, when it is time for service or repair, they treat my car like it belongs to a dear family member. I am female and know little about cars so I have to trust my dealership, and I certainly do. Through the years, anytime I hear someone mention that they need a car, I always strongly suggest they go to Nimnicht, and tell them why. This last sale, I purchased a used car for my daughter, and I truly feel that they went above and beyond what would normally be done to please me. Looking forward to my next new car from Nimnicht, but not quite ready to part with this last one that I purchased from them, it's that good.

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Response From: Nimnicht Buick GMC
Added: 2/22/2013 3:18:55 PM

Thank you very much for your kind words regarding your expereince with us. I am very glad we were able to work things out satisfactorily on your daughter's purchase. Nimnicht is a family owned and operated dealership so treating you like family comes second nature to us. We look forward to seeing you and your daughter in the near future.
Regards,
Jackie Lynch
GM

Twitter
mrozjill2
2/9/2013 11:25:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Hovey
Gene Maxwell
Steve Sayre
Scott Baker
Josh ___
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

Husband took in his truck to sevice department for tires, alignment; decided to look at GMC Terrain while there - Sales Rep, Jason Hovey, was absolutely wonderful to deal with, and the other staff as well. We decided to purchase the new vehicle. No hassels, no back and forth bargaining -- actually hard to believe it was so easy and pleasant. Drove home same day with new SUV. Go there if you are looking to purchase, go to the service department -- they are great! Our best experience ever in buying a new vehicle -- honest!

Linda and Joe Lanier

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Response From: Nimnicht Buick GMC
Added: 2/13/2013 9:48:27 AM

Jason was very excited to hear about another great review, he works very hard to make all his guests feel at home. Thanks for the kind words about our service department. We work hard to do the best we can every day. We will see you for your first oil change, which is always complimentary.
Regards,
Jack Lynch
GM

Twitter
vwooley
1/27/2013 8:16:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dexter Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

Normally, I would purchase cars from an individual rather than a dealership because I hate all the pressure they instill upon you however, Dexter Smith made this an AWESOME experience. I had a number in mind for the vehicle I wanted and he ensured my needs were met. He bent over backwards to provide my wife and I with a quality used car within our budget without all the pressure and pushing most salesmen would give you. He went well above the call of duty to get his managers to agree to my price, while detailing the car and repairing a couple of cosmetic flaws on the vehicle, he ensured that we we happy with our purchase. An experience I never thought possible from a big dealership and we owe it all to him! We got a one owner vehicle basically below black book value and we very please with his determination to ensure we got it. Should I decide to buy any other vehicle in the future, he will be my first stop! Very professional individual!

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Response From: Nimnicht Buick GMC
Added: 1/28/2013 1:13:21 PM

Wow, What a glowing review for Dexter! He is a dedicated individual and a true professional. We look forward to seeing you in the future.
Jackie Lynch
GM

Twitter
champagnejam@bellsouth
12/27/2012 11:44:31 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Gene Senske
  • Customer Service:

    1
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.8

My Review Of Nimnicht Buick GMC:

Wife took the car in at 0730 and told them repeatedly that She would have to leave by 1000 to go to work. They put a reader on the VUE (which does not take more then 5 minutes)pops out a code and you have your problem. They do this for free at auto zone. Nimnicht price $98.12. Then they add shop fees for $3.85? Really its a code reader. It's not like they changed the oil or something dirty. She left at 1000 and the vehicle is no closer to being fixed. Thank-You for nothing. Ed Champagne

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Twitter
crewchiefjoe
10/10/2012 10:19:32 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Russ Aldridge
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

My Wife and I were in the market for a used Hummer H3 for our business. We called Nimnicht after looking at two high mileage H3's at other dealers. Had we called Russ first we could have saved gas and time. Everyone there at Nimnicht treated us like true friends helping us get the image vehicle for our business. They gave us the "You're a Hummer Owner now" welcome, explaining everything, demonstrating the vehicle professionally, even saying "we're gonna miss this H3." The H3 was in show room condition, it was raining but we had to promise to bring it back for a "proper" H3 delivery experience.

We highly recommend Russ and the Nimnicht team to everyone in the market for a New or Used vehicle.

Joe & Lesley
Tactical Steel

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Response From: Nimnicht Buick GMC
Added: 10/10/2012 3:50:16 PM

Hi Joe and Lesley,
Thanks for your kind words. Russ is one of our original Hummer salespeople from when you could still purchase a new one and one of the few people that can drive on the Hummer test track at the dealership. We all rely on his knowledge and expertise on the Hummer. We will see you for your first oil change which of course is complimentary.
Thanks again.
The Nimnicht team

Twitter
mitchman68
7/19/2012 7:27:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Russ Aldredge and Lisa Houston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

Russ and Lisa were awesome. Worked out a deal on a 2012 Verano for a 2 year lease. Bot professional and easy to work with. Russ even goes the extra mile to give his cell phone if we need extra help with all the features of the Verano. They went the extra mile to help us get the deal we were looking for. Nimnicht and all their people are awesome.

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Response From: Nimnicht Buick GMC
Added: 10/10/2012 3:54:58 PM

Thank you for the nice words about Russ and Lisa, they are both an integral part of our team and Russ always goes the extra mile for all of his guests. We look forward to seeing you for your first oil change which is free.
Thanks again,
The Nimnicht team

Twitter
chrisralph11
7/13/2012 11:26:24 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy Sheffield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nimnicht Buick GMC:

I highly recommend Nimnicht to all potential buyers. I was looking for a service part and Randy Sheffield provided me with GREAT Customer Service. I have never had this great service at any dealership that I dealt with in the past.

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Response From: Nimnicht Buick GMC
Added: 10/10/2012 3:58:20 PM

Thank you for taking the time to comment on our parts department and Randy Sheffield, he is a great asset to our team and always has a smile on his face. It is infectous and carries over to his work ethic.
Thank you,
The Nimnicht team

Twitter

Reviews 11-20 >>