I am very pleased and more than happy with the service I had last week from Nissan. I had gone in with my husband just to look at the new 2013 Pathfinder and ended up buying a 2012 Juke. I am extremely happy with my new car, I had wonderful help from Brian who helped me decided which car I felt comfortable with. I wasn't exactly planning on buying but Brian made me comfortable with the payment plan so I was convinced. He knew exactly what he was talking about which made it easy for me to decide on getting a new car now. Lewie was also so pleasant and kind to my husband and I. He made us feel confident with our decision. They were both wonderful guys to work with and I honestly couldn't be happier. Thanks a lot! I would for sure go back again just knowing that I will be greatly taken care of.

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I strongly recommend purchasing a vehicle or lease at this dealership. Both Louie and Jose were professional, they listened to what I wanted in a vehicle, and provided the best service possible to get me in the car I wanted. I recommend this dealership over any other dealership in southern New England.

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Brian Ponte, Sales, showed us several autos and explained the logistics and features of the Mazimas and Altimas. We found Brian to be very professional, courteous, knowledgeable and patient with us. We did not feel pressured into purchasing a vehicle at all and ended up purchasing a 2013 Altima. We are very pleased with the Altima and the negotiated price we agreed on. Brian was truly exceptional and followed up with us after the purchase of the vehicle to see if we had any questions. He even did research for us on how to connect the auto remote to our garage door.

We would highly recommend Brian to our family and friends for future business.
Nissan World of Dartmouth should be very proud to have Brian Ponte as an employee. Brian is a great representative for Nissan.

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JASON AND LOUIE WERE TRULY EXCEPTIIONAL IN HELPING ME BUY MY BRAND NEW 2013 SENTRA!
DENNIS IS VERY PROFFESSIONAL IN WHAT HE DOES!HE KEEPS CUSTOMERS HAPPY...
MY DAUGHTER ALSO BOUGHT A NEW CAR FROM JASON AND WAS VERY PLEASED WITH THE EXCEPTIONAL WORK THAT HE DID TO GET HER THE CAR SHE WANTED...EVERY MOMENT WE WERE THERE EVERYONE MADE US FEEL AT HOME!
I PERSONALLY HAVE BEEN GOING TO NISSAN OF DARTMOUTH FOR THE PAST 12 YEARS I HAVE PURCHASED 3 SENTRAS FROM THERE.... I AM A VERY HAPPY CUSTOMER!
MY DAUGHTER HAS PURCHASED 2 CARS FROM NISSAN OF DARTMOUTH AND SHES A HAPPY CUSTOMER TOO!

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I will never walk into NissanWorld of Dartmouth again. They played head games with me for 30 days, saying they would honor the back back voucher for my Maxima and in the end, did not.

Horrible experience and a waste of my valuable time.


JD

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My experience started out as any other my girlfriend and I pulled into the dealership looking for a new vehicle to purchase in the near future. We walked around for a bit then we were greeted with a salesman by the name of Jerry. He was nice and helpful but we were just looking at the time so we didn't sit down and talk numbers. A week or two later Jerry gave me a call to check up on how we were doing and asked if we would like to stop by so we did. We were interested in a new pathfinder but weren't able to reach an agreement so Jerry showed us some used vehicles on the lot that we took a liking to and again weren't able to reach an agreement. so the manager told us he would contact us if a vehicle he thought would fit our needs and budget. A week or so later I received a call from another salesman named Jason who had told me that Jerry was no longer at the dealership and that he would get us into the vehicle we wanted. So we went in and sat down with Jason. We explained that we couldn't come to an agreement with the pathfinder so he said he would go talk to his manager and come back. When he came back he explained it couldn't happen because I have less than perfect credit which is no ones fault except mine. So he showed us another vehicle a 2012 Nissan versa hatchback. The vehicle was for my girlfriend she took it out for a test drive and liked it. So we started to talk numbers we reached and agreement and filled out the paper work. It was on a Friday and with it being Veterans Day weekend the vehicle couldn't be registered until Tuesday. I asked for veteran plates and they told me it wouldn't be a problem they had the veteran plates at the dealership I just needed to turn in my dd214. So Saturday we go in to turn in what we needed to. Sunday Jason calls and says I need to turn in a form for the rmv to acquire the veterans plates not a problem I went online and printed out the form and turned it in that day. Tuesday rolls around and Jason calls and tells me that its looking like the vehicle will be registered Wednesday again not a problem. Wednesday Jason calls me and tells me I gave him the wrong form and the rmv won't accept it. So me beginning to get fed up I say forget it just give me regular plates ill get the veterans plates another day. It's now Thursday afternoon and I haven't heard from Jason so I call and can't get a hold of him. The receptionist asks if I'd like to leave a message and I reply with yes tell Jason if my car isn't registered by today he can keep it. Not even 2 minutes later Jason calls and says I need to come in to the dealership. I go to the dealership and he tells me that stock numbers on the keys have been switched so instead of filling out paper work for the versa hatchback I filled out paper work for a versa sedan of less quality. So Jason shows me the sedan and tries to convince me it's a better suited vehicle for my girlfriend. My girlfriend disagrees and says she wants the hatchback so to try and deter us Jason tells us it's more money for the hatchback. I reply with that's not my problem I want the same deal and it should be made the same deal for our inconvenience. Of course they disagree but we eventually come to an agreement. By this time the rmv is closed and its to late to register the car. So they have us a rental and said they would inspect the car and deliver it. Friday around 10am Jason calls my girlfriend and tells her it's all set so she heads to the dealership. When she gets there the car still hasn't gotten its inspection so she had to wait on it. When she finally gets the car and gets in it the car smells like someone had been smoking in it. I didn't bother complaining because I was tired of getting the deer in headlights look with no straight answers. I'm sure this mess doesn't happen often there but because of this experience I will never recommend this dealership and I will never go back in the future to purchase another vehicle.

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My husband and I visited two dealerships before going to Nissan World of Dartmouth. After the experience with those dealerships, I told my husband I could never buy a car without him. I felt so uncomfortable and even insulted. That all changed when we went to Nissan World of Dartmouth.

Mr. Joe Ferreira was polite, very professional and made us feel relaxed about the car buying experience. He took time and did not rush us. We bought a new car that first visit! He then had to have us speak with the finance manager, Carlos Machado. I thought, "oh no this is where it gets difficult". Again, Mr. Machado made us feel very welcome and comfortable, everything went smoothly.

Even other employees not involved in our sale were genuinely friendly, you have a fantastic team at Nissan World of Dartmouth. We have already recommended the dealership to anyone who has asked about our new car.

Thank you!

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In August I decided that I needed a bigger car after just having another baby. I was currently driving an Altima, which I was not a huge fan of and was paying way too much for. I went to Nissan Dartmouth to see what my options would be, but was not really expecting to drive away with a new car. My salesman was Henry Alfonso, and he was unbelievable. He made me feel right at home, never pushy and very honest. I have had experiences at previous dealerships where I felt taken advantage of bc I am a female. This was not the case at all. I felt very comfortable with Henry and he suggested the Rogue to me. He worked the deal so that I was paying exactly what I wanted to pay, and not a penny more. He could have tried to sell me something much more expensive, but I was honest with him about my financial situation, and he made the deal happen... which by the way, was not easy on his part bc I owed so much more on my Altima than it was even worth. I never thought in a million years that I would be able to get into a new car that I LOVE, considering how upside down I was on my Altima. That really impressed me that he was able to make it happen. I also wanted black on black, but there werent any in the showroom. Henry also made that happen as well... I was willing to take a blue one that was not really one of my top choice of colors. Henry suggested I wait a few days so he could find me a black one, he really wanted me to be 100% happy with my purchase. He took the risk of me not coming back or going to another dealership. Also, I was hoping for leather, but knew it was out of my price range. But Henry, once again to my surprise, made it happen. I would also like to add that while I was there for a few hours, I had my two boys with me- 2 years old, and a 6 month old. Henry actually babysat my baby for me while I took care of my toddler... he gave him a bottle and everything! I never had such a wonderful experience with a car salesman, and I would recommend that everyone go buy a car from Henry Alfonso! He will somehow make it happen. And ps, I love my new Rogue too;)

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I just purchased a 2010 Nissan rogue,I not only love the car, but my experience at Nissan world of Dartmouth was incredible. Before I went to Nissan world I shopped a few other dealers in the area and the the treatment I received at nissan world was a 10. When I first drove onto the lot there was an employee walking around the service area and little did I know that employee Josh Papoula was going to be my salesman. A few minutes later I was approached by Josh and welcomed to Nissan world of Dartmouth. He asked me if this was my first visited at the dealership, so I told Josh that I had been shopping around a few dealers in the area and I was overwhelmed with the pressure and unfriendliness that I had received at those other dealerships. Josh then said to me that it was unfortunate that I had to experience that but that's not the way we conduct business here at Nissan world of Dartmouth, he then reached in his pocket and gave me his business card and told me very politely that he wasn't going to hound me around the lot, and if I had any questions that he would be right inside. Right then and there I new Nissan world of Dartmouth was going to earn my business. I then walked around the lot and was approached by two or three sales people and told them I was just looking around and that I had already talked with Josh and that I was going inside to ask a few questions about this silver Nissan rogue. Josh was sitting at his desk and when I walked in he asked me if I would like a coffee or bottle of water and he also pointed out where the ladies room was located . This was professionalism at it's finest,I have never felt so comfortable during a car buying experience and I have purchased 7 cars in my lifetime. He then went and grabbed the keys and a plate for a test ride. Mind you I had no intentions on test driving anything that day and only wanted pricing and financing options. on the test drive, Josh went over every aspect of the vehicle, warranty information regarding the Nissan cetification program. I had no idea that the rogue was a 4 cyl and that it was built on the Nissan altima platform. Mind you I had also been to a Nissan dealer in the area and test drove a rogue and wasnt informed about anything about the rogue. While on the test drive I kept on bugging Josh about price, and picking his brain on much of a good deal I could get on the Rogue. I loved it and he knew it but he didn't used that to his advantage. Josh said " you live local and we would love to earn your buisness, and theres going to be no games or back and forth to his manager,"When we arrived back at the dealership, we agreed upon a fair price, and everything was done in under a hour. Josh thank you so much for such a great experience and I one have a local dealership to do business with that I'm very very pleased. It really couldn't have gone any better... Thanks again Josh you were great!

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I went in on a Thursday afternoon and drove off with my new Nissan XTerra the next afternoon. Josh Papoula was very good at helping me pick out the right car for me.
He stayed with me until all my needs were met. I would recommend him to anyone looking to make buying a car easy and painless.

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