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Nissan of Cookeville - Service Center

Cookeville, TN

4.9
298 Reviews

298 Reviews of Nissan of Cookeville - Service Center

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April 10, 2024

Great service department and people. They are super helpful and explain everything so you can really understand. More

by fisherhayabusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Nissan of Cookeville responded

Hello Fisherhayabusa, thank you; we appreciate your feedback! We are thankful for your business in our service department. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

March 30, 2024

Such quick service! They are always so nice and they have the best little snack and waiting area. Thanks for always doing such a good job on my vehicle. More

by aly.marie.cpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasai Maddux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Nissan of Cookeville responded

Aly.marie.cpc, we are so pleased you enjoyed your visit to Nissan Of Cookeville! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

March 29, 2024

Austin was great. He was extremely helpful, going above and beyond to get the most coverage from my warranty. I will definitely return for any future car needs. More

by Sherwood052
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasai Maddux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex McConnell
Apr 03, 2024 -

Nissan of Cookeville responded

Sherwood052, we are very happy we could provide you with a positive experience! We are thankful for your kind words and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

March 27, 2024

Hollie is the best. A great asset to the dealership. She is very knowledgeable, thorough, kind, considerate, patient and professional!! More

by Saved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Nissan of Cookeville responded

Saved, thank you for sharing your positive experience with Hollie and our Service Department! We are thankful for your continued business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

March 20, 2024

Hollie has been so professional and helpful. Her kindness in calling me while Nissan Cookeville worked on my car is much appreciated. Tito and Hollie have gone above and beyond to help me. Thank More

by Mullicant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Nissan of Cookeville responded

Mullicant, reviews like this give us motivation and help us ensure we provide high-quality care. We are thankful for your time and your business in our Service Drive. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

March 16, 2024

Austin White was very friendly and helpful! Always a good experience at Cookeville Nissan, definitely will be back. More

by raro7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Nissan of Cookeville responded

We appreciate your positive review about your recent experience with us! We appreciate your business greatly. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful week ahead!

January 31, 2024

Always exceeds expectation and goes above and beyond for me also well as my family. Love yall! More

by LeannaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Nissan of Cookeville responded

Leannas, thanks for your praise and kind comments about our team. We're happy we could meet your expectations! We are delighted to be your dealership of choice. Thank you for your business! If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 31, 2023

I've had My frontier for almost 3 years now, She's Great. The Service department is Great. I Cant say enough about Gunner. He is All around Amazing. He's very Helpful, Caring Imformative, Honest and More

by barbielynnbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Nissan of Cookeville responded

Barbielynnbug, thank you for your kind words and this wonderful review! We are thankful for your business and to have you apart of the Nissan of Cookeville family. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 22, 2023

This place is awesome and Austin White was a great help with everything I needed! More

by Jenna Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Nissan of Cookeville responded

Hi Jenna Matthews! We're so happy we were able to help you out! We appreciate your business!

August 22, 2023

My service was completed in a professional and timely manner. The attendant was professional and courteous. More

by frankvergeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Nissan of Cookeville responded

Hi Frankvergeson! We're so happy we were able to help you out! We appreciate your business and look forward to seeing you at your next visit!

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