Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Carousel Nissan - Service Center

Iowa City, IA

4.8
64 Reviews
Call Service Center (319) 337-5000

64 Reviews of Carousel Nissan - Service Center

Sort by
April 18, 2024

The service staff members are excellent. The service is fast and thorough. Prices are fair. More

by TIMOTHY-ANSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in the service area was excellent.
Report | Print
Helpful
April 18, 2024

Excellent service department , always courteous, prompt and explain all services needed completely. A ++ highly recommend More

by FISHBIZBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
Report | Print
Apr 19, 2024 -

Carousel Nissan responded

Fishbizbob, we're so glad that we were able to go above and beyond your expectations!

Helpful
April 17, 2024

I always feel as though the service center is honest & wants to make sure my car is safe. More

by NANCYDOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service center
Report | Print
Apr 19, 2024 -

Carousel Nissan responded

Nancydole, reviews like this give us motivation and help us ensure we provide high-quality care.

Helpful
April 16, 2024

Great dealership and easy to work with! Service and sales are both easy going and knowledgeable. More

by CHRISBRANSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Flanigan
Report | Print
Apr 19, 2024 -

Carousel Nissan responded

We appreciate your positive review about your recent experience with us!

Helpful
April 15, 2024

Excellent customer service, including full service check list and complimentary car wash. Highly recommend Carousel Nissan! More

by JULIE.SOJKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
Apr 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 12, 2024

Very helpful and friendly! Service guy helped with new tires . Would recommend them to friends and family! More

by ANGIEACKLES68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Apr 17, 2024 -

Carousel Nissan responded

Angieackles68, it's experiences like yours that really keep us motivated!

Helpful
April 12, 2024

Excellent customer service. Work was done in a timely manner. Everyone was very friendly and helpful. They even washed my car More

by NANCYJEFF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Carousel Nissan responded

Nancyjeff1, we're glad you had such a wonderful experience with us!

Helpful
April 10, 2024

Service was fantastic. I really appreciate what the technician has done and how they handled the concerns I had with my car. More

by ABDALLAHAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 10, 2024

Service schedule was accurate for what was promised, and the communication between my service advisor and me was very good. More

by tdunn4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Apr 17, 2024 -

Carousel Nissan responded

Hi Tdunn4u, we are very happy to have provided you with such a positive experience!

Helpful
April 09, 2024

Went to dealership for recall came home and windshield wipers did not work, it's 40 minutes to dealership don't know when I can get back,unhappy More

by YELLOW0161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Carousel Nissan responded

Hi Yellow0161, we regret to hear that you are displeased with your recent experience with us. Please call our service manager, Pat Flanigan, at 319-337-5000 to discuss your concerns.

Helpful
1
2
...
7