Nissan of Manhattan

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Nissan of Manhattan:
I contacted them and they did not seem to want to sell me a car. I was promised a return phone call, info over the internet, and they never did return any calls or info. I have never dealt with a business like this one and would never want to do business with them again. Do not waste your time contacting this dealership. Nissan ought to close that dealership.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Nissan of Manhattan:
...No wonder if the dealership will lose its business soon. I visited the dealership today, after re-scheduling my meeting from yesterday. I was much interested on Nissan Xterra 06, a particular vehicle posted on a web-site, for which I got re-confirmation on availability before the visit. The sale and internet rep were trying to offer another one referring to the fact the car I am interested in, was sold last evening, after 15 minutes of our talk and agreement of my visit. And it was done because I rescheduled my visit?! Is a proper treatment of a customer I would expect that they will notify me in advance before my actual visit…I offered the dealership if they show me the paper work that the car was sold yesterday I would buy another car from them, Guess what was the reaction? As usual – no integrity. The internet res did not bother event to meet and discuss my concern.

So my feedback – if you are in the car market please do not get in contact and trouble with getting into NISSAN of Manhattan, bypass it. The time and money you would invest won't worth it.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Nissan of Manhattan:
AVOID THIS DEALERSHIP! Through negligence, they FAILED to properly re-attach a part in the car when servicing the vehicle and the vehicle BROKE DOWN out of state. I incurred costs to fix the vehice, and was told, by the out-of-state dealer, that the last outfit servicing the vehicle caused the break down. My repeated attempts to contact this dealer were ignored, so I was forced to go to the national headquarters. After they contacted Manhattan, Manhattan denied all responsibility. "Jennifer" actually accused me of failing to contact her as a result of her own staff's incompetence! They made a horrible situation even worse -- refusing to compensate me for the lousy EIGHTY dollars I paid to fix the car! DO NOT TAKE YOUR CAR THERE. They are nasty, unprofessional people.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Nissan of Manhattan:
Through the entire experience of purchasing a vehicle from this place, I must have called them about 20 times (or more). They never call to follow up important issues (paper works for financing, licence plate, etc).

The sales and management both are all the time busy and not so much organized. They are only friendly when you first visit and take a test drive.

As a customer, after spending $20,000+ if you feel like you're the one who's taking care of the business not by the ones that sell the product and get the money, it's not called business any more.

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