Read Reviews Nissan of Manhattan

Nissan of Manhattan

Nissan of Manhattan

646 Eleventh Avenue
New York, New York 10036


Sales: (212) 459-1500
Service: (212) 459-1500
Parts: (212) 459-1500

Nissan of Manhattan
Manufacturer: Nissan

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  • Customer Service:

    4.6
  • Quality of Work:

    4.6
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.4

24-Month Rating

based on 81 reviews

4.6

4.6 out of 5

121 lifetime reviews

Nissan of Manhattan

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Certified: Nissan of Manhattan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Nissan of Manhattan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 PM - 6:00 PM

Thursday: 7:30 PM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Free Loaner Cars
Free Coffee Free WiFi
Parts Store Indoor Customer Parking
Television Instant Financing
Valet Parking Rental Car Service Onsite
After Hours Drop-Off Shuttle Service
Automated Car Wash Pet Friendly
Drive-In Service

KevinRicche
5/22/2013 3:01:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arturo  IldelfonsoArturo Ildelfonso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

We had a great experience here, it made buying a car fun. We wanted a specific car, and they patiently worked with us. We never felt taken-advantage of, and we felt the whole deal was fair. This was one of those 'one price' dealerships. We were especially impressed that the finance and business people were upfront and didn't add on a bunch of stuff at the end. Arturo the sales guy was patient and helpful. If every experience in the future was like this, I'd buy Nissans from them for the next 30 years. Of course, do your research when it comes to price and service; but if you're going to buy a Nissan in the New York area, I highly suggest you visit Nissan of Manhattan.

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1481
5/20/2013 9:08:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mia Morris
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Nissan of Manhattan:

The Sale Consultant was very patient with us, we did not have all of the paperwork needed to close the deal and she stick around until everything was completed. Thanks Mia

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marcraybin
5/20/2013 6:28:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arturo  IldelfonsoArturo Ildelfonso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

Arturo and the staff at Nissan of Manhattan were hands down the most honest and forthright sales team we visited in researching the best lease deal possible. We returned to Arturo and wound up leasing two cars. We were pleasantly surprised when he was able to make the deals happen within the budget we framed for him, and we were even more surprised when he strongly recommended one car over the other even though it was much less expensive. He clearly had our best interest involved in structuring the deal. I highly recommend working with Arturo. He will steer you in the right direction.

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Michelle C.
5/20/2013 3:19:27 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cindy RiveraCindy Rivera
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

My husband and I decided it was time to purchase a new vehicle and we immediately started researching online for cars as well as dealerships. I found Nissan of Manhattan and looked at their inventory and immediately found a car I liked and that fit into our budget.My husband said to me it can't be true they probably listed that price online and when you get there they'll probably tell us is sold or that the price is higher. We decided to give it a shot. Cindy Rivera greeted us and showed us different options. We told her what our budget was and she assured us that she will work with us to meet our budget.I told her about the car we saw online . She immediately looked for it and found it. And guess what the price didn't change it was the same exact price they had listen online. Overall it was a great experience Cindy was friendly and very helpful.I recommend Cindy Rivera to anyone she's a great sales consultant and knows what she's doing. She even takes the time to follow up on you. Thanks Cindy Rivera.

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Karpap2000
5/18/2013 6:51:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cindy RiveraCindy Rivera
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

My family and I went today to Nissan of Manhattan to explore opportunities as our lease was due in a few months.....and we drove away in a brand new 2013 pathfinder!! I have been a customer of NoM for three years now and the customer service has always been excellent: today was no different! We worked with Cindy Rivera. Cindy was amazing in addressing all our concerns and questions, as well as helping us in identifying the right model and trim. Her knowledge of the car was really good and she explained very clearly all the features and functionalities. The check out process was very smooth and all documents were promptly prepared and clearly explained. Overall, a real five stars experience.

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Dlow
5/18/2013 12:00:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arturo  IldelfonsoArturo Ildelfonso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

What a great experience. Arturo was my agent and even though I was a pain, he still took the time to explain everything work with me on what I was really looking for and following up to make the transaction happen around my time schedule. I had such a great experience I am looking to go back and buy a second car from him.

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ButterCup2010
5/17/2013 9:48:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arturo  IldelfonsoArturo Ildelfonso
Yajaira RodriguezYajaira Rodriguez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

Has For My Second Time after 3 years I bought my very 1st car to Nissan of Manhattan. I truly LOVE THE CARS The Models everything. That’s why I decided to Upgrade and Go for another Model. So has for 2013 I traded my 2006 Nissan Altima for this AWESOME, SEXY, AMAZING GORGEOUS AND most of all BREATH TAKING 2010 V6 Maxima. Yajaira and Arturo are the Best Dealers ever they help me all to the end and they see to my heart this Car do belong to me and me only cause the way I see this car no one else has that feeling toward it. So I finally have my baby thanks to those 2 amazing workers there. Not that I’m saying the rest of them not a great workers but them 2 where the one that was working with me to the end so they do deserved this stop light for me and truly thank you, you guys from the Bottom of My Heart you made my Dream again come true. Thank you again in a million times. I LOVE NISSAN OF MANHATTAN.

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curlan
5/16/2013 3:32:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James TanJames Tan
Angelo TranquilloAngelo Tranquillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Nissan of Manhattan:

I was referred to this Dealership via BJ's Auto Buying Program. What surprised me was that their employees was not shy about quoting prices over the phone. Other Dealerships I recently visited, as well as in the past, always try to lure you into their showrooms so they can try to negotiate a price that was often higher than one expected to pay. After speaking with Angelo, I decided to give them a try. I mainly dealt with him and James Tan and they really made this an enjoyable experience. I got the Pathfinder I wanted and even at a lower price than I expected. As they post all over their website and showroom, it was no haggling or pressure. They pleasantly and patiently worked with me to get the most value for the price I wanted to pay, and even helped me switch Insurance Companies at a lower premium than I was paying. When the color of the Pathfinder I wanted was not in their present inventory, they went out of their way and got one from another location just for me-and earlier than was anticipated. Long story short, I am smiling now. Try them out, and you most likely will be pleasantly surprised. No, I'm not getting paid for this or coached. What I am is very appreciative for their honesty and transparency. I wish more Dealerships would treat their customers in such fashion instead of trying a typical shakedown.

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SeymourBenn
5/5/2013 9:13:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arturo  IldelfonsoArturo Ildelfonso
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Nissan of Manhattan:

Recently brought a Nissan Murano, and right now I am loving ever minute of it . The sales service was very good, and the worker took the time to work with and match my needs of the service the I wanted. If you get a chance stop on in and ask for Arturo. The downfall I had was me so eager to ride off in my vehicle almost left the lot without a car wash, and on empty. overall very pleased.

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Jrodrguez_27
3/6/2013 4:08:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arturo  IldelfonsoArturo Ildelfonso
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nissan of Manhattan:

I was so excited to be leasing my first car. Being a young driver I was nervous about my first experience and did not want to be cheated. I could not be happier with the assistance that I had from Arturo. He was completely understanding of what I wanted from the car, my price range, and made sure to listen and explain. I never once felt he was taking advantage of my minimal knowledge and I walked away with a beautiful new altima. I really felt like he was doing his job but was making sure he had a happy customer and not just a check in his pocket and to that I am grateful. I am so glad I chose to go to this dealership and was assisted by Arturo.

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