Car shopping/ buying is about as much fun as cleaning the toilet, so when I decided to trade in my car for another used vehicle, I "sighed". I scoured the Internet for a week prior to my escapade and had a list of 4 cars that I wanted in order of my favorite. I ventured out on a Saturday and my first stop was Nissan of Portland.
I parked and found the car I wanted. I opened the door and the inside smelled good. Then a very nice man - Miguel - introduced himself and he smelled good, too. Always a plus when the Used Car and the salesman do not smell like cigarette smoke. I was happy.
We got into the car and started the test drive. I started asking Miguel my list of questions and he was REFRESHINGLY HONEST and said, "I don't know as much about Toyotas, I will answer all the questions I can and then will get some help with the rest of the questions at the dealership." That honesty will bring me back to this dealership again and again.
The negotiations are usually the most painful part of the car buying process. Miguel's manager came out - Pete. I had a certain price that I wanted for trading my car and they had a certain price that they wanted to give for my car and sell their car. It is always the ping-pong match. But this time it was different. I said, "Pete, I am a rock-star in the credit department...you give a little and I'll give a little and let's get this done." Pete was great and didn't even blink - and said, "You got it."
I was thrilled and I'm going back. Best dealership I've worked with in 10 years and they're getting our business again. Thank you!